This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...

This research service provides a comprehensive overview of the current levels of Internet usage and demand in 17 African countries as well as the companies that currently exist to fulfill this need. Potential opportunities and threats, potential for market entrants as well as those markets that are set to show the highest levels of growth. The co...

This research service presents an updated analysis on the South African IP PBX market by critically analysing the following : current status of the South African IP PBX market; IP PBX market drivers ;IP PBX market restraints ;IP PBX industry challenges profile of the market in terms of competitive landscape, revenues, new products available; an u...

This Research Service provides insight into the South African Broadband market. It focuses on those factors driving and restraining the market and also highlights key participants within the sector. Despite an uncertain regulatory environment, the market is growing very rapidly - the study explains why this is the case. Market size, revenue growth...

This study provides an insight into the South African mobile content services market and highlights the key trends emerging in this exciting space. Important industry participants and services are identified. Readers will be informed of the new services and likely future developments in the market. Key market drivers and restraints are also discuss...