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26 Sep 2008  |  Africa
This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...
14 Sep 2007  |  Africa
This research service provides a comprehensive overview of the current levels of Internet usage and demand in 17 African countries as well as the companies that currently exist to fulfill this need. Potential opportunities and threats, potential for market entrants as well as those markets that are set to show the highest levels of growth. The co...
24 Oct 2008  |  Africa
This research service presents an updated analysis on the South African IP PBX market by critically analysing the following : current status of the South African IP PBX market; IP PBX market drivers ;IP PBX market restraints ;IP PBX industry challenges profile of the market in terms of competitive landscape, revenues, new products available; an u...
20 Feb 2008  |  Africa
This Research Service provides insight into the South African Broadband market. It focuses on those factors driving and restraining the market and also highlights key participants within the sector. Despite an uncertain regulatory environment, the market is growing very rapidly - the study explains why this is the case. Market size, revenue growth...
05 Jan 2008  |  Africa
This study provides an insight into the South African mobile content services market and highlights the key trends emerging in this exciting space. Important industry participants and services are identified. Readers will be informed of the new services and likely future developments in the market. Key market drivers and restraints are also discuss...
18 Jun 2009  |  Africa
This research services provides a detailed analysis of the broadband market in five selected West African markets: Nigeria, Senegal, Mali, Ghana and Ivory Coast.
19 Aug 2006  |  Africa
This is an end user study on the African SIM Market. A detailed look at the African SIM market with some interviews with the mobile operators in the market asking them their opinions on certain trends in the market regarding SIM performance and future demand.
USD 7,500.00 save 25 %
06 Jun 2011  |  Africa
The study provides a strategic analysis of Egyptian logistics market covering about 12 key industries including automotive, engineering goods, cosmetics, pharmaceuticals, apparel, oil & gas, food, electronics and metals. It also provides a comprehensive analysis of the total logistics spend and its breakup by segments such as transportation, wareho...
USD 7,500.00 save 25 %
04 May 2012  |  Africa
Demand Analysis of the BPO and Contact Centre Market within the South African Financial and Retail Sectors
Identifying Specific Opportunities Within the Two Sectors
The aim of this research service is to strategically analyse the South African business process outsourcing and contact centre market. It provides the current and future size of the market. The forecasts are done over three scenarios, each with differing levels of success in the outcome: high road, middle road, and low road. The assumptions associa...
USD 7,125.00 save 25 %
21 Mar 2013  |  Africa
CSPs to Drive the Hosted Contact Centre Market
The current move in South Africa towards cloud computing represents an opportunity that Communication Service Providers (CSPs) can take advantage of in order to grow and protect their revenue streams. While CSPs have, until presently, mostly concentrated on transmission services as cloud carriers, it is imperative that they change their role to clo...
USD 7,050.00 save 25 %