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11 Apr 2013  |  Asia Pacific
Upswing in the Domestic Markets Propels Next Phase of Growth
The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...
06 Feb 2013  |  Asia Pacific
Use of Enterprise Cloud Computing and Virtualization to Handle Massive Volume Data Drives High-performance Security Solutions
This research service looks at the Asia-Pacific network security market, which had a sluggish quarter, a typical occurrence at the start of the year. The market faced a decline from the previous quarter, but positive growth occurred year over year in Q1 2012. The demand for security technologies generally remained strong. One factor that contribute...
11 Sep 2013  |  Asia Pacific
Sophisticated Threats, the Advent of Cloud Computing, and the Bring Your Own Device Trend Stimulated Security Spending
The overall Asia-Pacific network security market maintained its growth momentum in Q3 2012. Growing concerns surrounding the sophisticated threat landscape, especially with the advent of cloud computing and the bring your own device trend, helped to stimulate security spending. The greater integration between technology and business processes also ...
23 Aug 2013  |  Asia Pacific
Increased Severity and Number of Threats Against Networks, Applications, and Data Will Stimulate Spending on Network Security
The overall Asia-Pacific network security market recorded a healthy growth in 2012. The majority of markets in the region experienced positive growth in 2012, particularly in Indonesia, Japan, and the Philippines. In contrast, markets such as New Zealand and Vietnam experienced a sluggish performance in 2012. An increase in the severity and the num...
15 Oct 2013  |  Asia Pacific
Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers
This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...