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11 Apr 2013  |  Asia Pacific

Assessment of the Asia-Pacific Contact Center Market, 2012

Upswing in the Domestic Markets Propels Next Phase of Growth

The Asia-Pacific region continues to be in the forefront of growth markets for contact center services globally. This study is an assessment of the contact center market across 13 countries in six APAC sub-regions under Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It provides market sizing and forecasting in terms...

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06 Feb 2013  |  Asia Pacific

Asia-Pacific Network Security Market Q1 2012 Tracker

Use of Enterprise Cloud Computing and Virtualization to Handle Massive Volume Data Drives High-performance Security Solutions

This research service looks at the Asia-Pacific network security market, which had a sluggish quarter, a typical occurrence at the start of the year. The market faced a decline from the previous quarter, but positive growth occurred year over year in Q1 2012. The demand for security technologies generally remained strong. One factor that contribute...

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14 Dec 2012  |  Asia Pacific

Analysis of the Asia-Pacific (including Japan) Data Loss Protection Market

Data Loss Protection - An Effective Solution To Protect Enterprises' Virtual Property

The definition of DLP technology continued to evolve in 2011 as complexities in implementing a full-fledged, end-to-end DLP deployment meant that many enterprises in Asia Pacific were inclined to start with small and basic DLP engagements. Most enterprises were looking for fundamental DLP capabilities to be introduced in their security setups and o...

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21 Nov 2012  |  Asia Pacific

Asia-Pacific Contact Center Applications Market, 2011

Achieved Double-digit Growth Despite Concerns of Overall Economic Slowdown

This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on techn...

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14 Nov 2012  |  Asia Pacific

Analysis of the Asia-Pacific Managed WAN Optimization Services Market 2010

An Overview of Service Provider Opportunities

The Managed WAN Optimization Services Market continued to enjoy a growing awareness among enterprises and service providers in Asia-Pacific (APAC), as the segment recorded a robust growth rate in 2010 on a year-on-year (YoY) basis. Moreover, increasing pressure on enterprises in APAC to practice greater financial prudence in the wake of uncertain b...

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26 Oct 2012  |  Asia Pacific

Analysis of the Asia-Pacific Secure Content Management Market

Growing Concerns Over e-mail and Web Security Drive the Market

The Asia-Pacific secure content management (SCM) market posted a healthy growth of 12.9 percent in 2011, as the demand for protection at the e-mail and Web gateways increased in the face of more sophisticated threats and attacks emerging in the cyberspace. With e-mail and the Web continuing to play a critical role as business tools and enablers in ...

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15 Oct 2012  |  Asia Pacific

Asia-Pacific Infrastructure as a Service Market, 2011

Moving Beyond Initial Fears to Achieve Mass Acceptance

The Asia-Pacific Infrastructure as a Service (IaaS) market is witnessing increasing traction as the delivery model offers lower total cost of ownership and is fast to implement. The research study covers the Asia-Pacific IaaS market and the six constituent regions including: ANZ, ASEAN, Greater China, India, Japan, and South Korea. It provides key ...

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05 Sep 2012  |  Asia Pacific

Analysis of the Asia-Pacific Hosted Contact Center Market

Cost Savings and Other Business Benefits of Hosted Model Resonate with Organizations of All Sizes

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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30 Jul 2012  |  Asia Pacific

Asia-Pacific Contact Center Services Market - Opportunity Landscape for Channels

IP Migration and Technological Expertise Requirements Bolster Market Growth

This research deliverable discusses the contact center services market in the Asia Pacific region. Six regions are examined: Australia and New Zealand, Greater China, India, Japan, South Korea, and ASEAN. Market trends, sizing, and forecasts are included for each region. In addtion to pricing and future trends, market drivers and restraints are exa...

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07 Jun 2012  |  Asia Pacific

Analysis of Asia-Pacific Hosted Contact Center Services Market

Broader Variety of Contact Center Applications to be on Hosted Platforms

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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Showing 11-20 of 67