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20 Nov 2010  |  Asia Pacific
This research service examines the hosted contact center services market in the Asia Pacific region. Market sizing and forecasting is provided at an APAC level in terms of seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Profiles of key hosted vendors and service providers in the reg...
03 May 2012  |  Asia Pacific
APAC Contact Center Applications Market Returns to Positive Growth in CY 2010 After Sharp Decline
This study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications, providing the market sizing and market share by application and by country. Trends are also provided based on technology adoption and...
30 Jul 2012  |  Asia Pacific
IP Migration and Technological Expertise Requirements Bolster Market Growth
This research deliverable discusses the contact center services market in the Asia Pacific region. Six regions are examined: Australia and New Zealand, Greater China, India, Japan, South Korea, and ASEAN. Market trends, sizing, and forecasts are included for each region. In addtion to pricing and future trends, market drivers and restraints are exa...
21 Nov 2012  |  Asia Pacific
Achieved Double-digit Growth Despite Concerns of Overall Economic Slowdown
This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on techn...
28 Apr 2006  |  Asia Pacific
The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multi...
14 Nov 2012  |  Asia Pacific
An Overview of Service Provider Opportunities
The Managed WAN Optimization Services Market continued to enjoy a growing awareness among enterprises and service providers in Asia-Pacific (APAC), as the segment recorded a robust growth rate in 2010 on a year-on-year (YoY) basis. Moreover, increasing pressure on enterprises in APAC to practice greater financial prudence in the wake of uncertain b...
15 Oct 2012  |  Asia Pacific
Moving Beyond Initial Fears to Achieve Mass Acceptance
The Asia-Pacific Infrastructure as a Service (IaaS) market is witnessing increasing traction as the delivery model offers lower total cost of ownership and is fast to implement. The research study covers the Asia-Pacific IaaS market and the six constituent regions including: ANZ, ASEAN, Greater China, India, Japan, and South Korea. It provides key ...
10 Feb 2017  |  Asia Pacific
Asia-Pacific Hosted Telephony and Unified Communications and Collaboration (UCC) Services Providers, 2016
The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...
11 Jun 2004  |  Asia Pacific
USD 16,875.00 save 25 %
03 Jun 2005  |  Asia Pacific
In Asia Pacific, the Enterprise Telephony market is charting growth across key country markets. Steepest growth is witnessed from accelerated uptake of IP telephony in countries like Australia, New Zealand, South Korea and PR-China. Over the last one year, competition has stiffened tremendously with most of the major traditional TDM vendors hav...
USD 16,875.00 save 25 %