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23 Nov 2020  |  Asia Pacific

Demand for Superior Customer Experience Driving Thai Contact Center Applications Market, Forecast to 2026

Growing Focus on Efficiency and Lower Costs to Boost Investments

Thailand's contact center applications market generated revenue growth of 6.9%, with market revenue of $21.3 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 6...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Artificial Intelligence, Analytics, and Cloud Fueling Taiwanese Contact Center Applications Market, Forecast to 2026

Integration of Digital Channels and Personalised Customer Experience to Drive System Upgrades

The Taiwanese contact center applications market generated revenue growth of 6.6%, with market revenue of $10.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Cloud Migration and System Upgrades Fueling Japanese Contact Center Applications Market, Forecast to 2026

Speech Recognition, Natural Language Processing, and Artificial Intelligence to Enhance Customer Satisfaction and Optimise Costs

The Japanese contact center applications market generated revenue growth of 5.4%, with market revenue of $178.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Analytics and Cloud Migration Driving South Korean Contact Center Applications Market, Forecast to 2026

Growth Opportunities Enhanced by Artificial Intelligence and Omnichannel Communication Services

South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Analytics and Automation Powering Malaysian Contact Center Applications Market, Forecast to 2026

Growing Focus on Multilingual Support and Remote Working Capablities to Accelerate Cloud Migration

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Automation and Workforce Management Driving the Philippine Contact Center Applications Market, Forecast to 2026

Personalisation and Proactive Customer Experience Represent Key Growth Opportunities

The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

USD 2,450.00
23 Nov 2020  |  Asia Pacific

Cloud Migration Powering Australian Contact Center Applications Market, Forecast to 2026

Artificial Intelligence and Analytics Driving Operational Efficiency and Customer Satisfaction

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

USD 2,450.00
20 Nov 2020  |  Asia Pacific

Convergence of Solutions into Holistic Web Protection Bundles Transforming the Asia-Pacific Web Application Firewall (WAF) Solutions Market, Forecast to 2024

Increasing Use of Cloud and Web Applications Accelerates WAF Security Solutions’ Adoption

The Asia-Pacific WAF solutions market recorded healthy growth in 2019 due to high adoption rates from the on-premises and cloud-based segments. Though on-premises WAF solutions account for the larger share at present, the cloud-based segments rapid growth will see it achieve parity with the former around the end of the forecast period. On-premise...

USD 3,950.00
19 Nov 2020  |  Asia Pacific

Frost Radar™: Malaysian Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

In light of the COVID-19 global pandemic, companies in the eCommerce, grocery delivery, and logistics industries have been enlarging their fleets to address the ever-increasing demand that begin in 2020. Cost minimization and fleet efficiency are urgently needed in this unprecedented time. The introduction of fleet management system (FMS) features ...

USD 4,950.00
19 Nov 2020  |  Asia Pacific

Frost Radar™: Asia-Pacific Electric Vehicle (EV) Battery Swapping Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

The electric vehicle (EV) battery swapping market in the Asia-Pacific is moving from the nascent to the growth phase. Battery costs, range anxiety, and lengthy charging process have been cited as among the main barriers hindering the broader adoption of EVs. Battery swapping offers a quicker solution to address range anxiety, where each swap takes ...

USD 4,950.00

Showing 11-20 of 4058