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22 Oct 2013  |  Europe

EMEA Contact Centre Systems Market

Analytics Leads the Way for Growth in a Challenging Market

This market analysis research provides market sizing and forecasts for premises-based contact centre systems sold in the EMEA region. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact centre analytics. The study provides market forecasts by product...

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16 Oct 2013  |  Europe

EMEA Hosted Contact Centre Market

Robust Growth Despite Challenging Economic Conditions

This market analysis research provides market sizing and forecasts for hosted contact centre services in the Europe, Middle East and Africa (EMEA) region. Hosted solutions include public cloud services and dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent pe...

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USD 3,712.50 save 25 %

01 Oct 2013  |  Europe

2013 European ICT Vertical Market Model

The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout

This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...

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01 Oct 2013  |  Europe

Analysis of the EMEA Managed Security Services Market

Protection and Risk Mitigation from Targeted Cyber Attacks is Driving Market Growth

The managed security services market continues to experience double-digit growth rates and is expected to maintain its momentum for the next five years. The increasing sophistication of targeted attacks, limited IT budgets, and the rising complexity around regulatory compliance are all factors driving the growth of managed security services. Frost ...

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USD 3,712.50 save 25 %

21 Feb 2013  |  Europe

ICT Market in European Banking Sector - Market Model 2012

Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years

The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...

USD 4,950.00

USD 3,712.50 save 25 %

5 Item(s)