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03 Nov 2021  |  Europe

Europe Customer Experience (CX) Outsourcing Market, Forecast to 2025

AI and Digital Technologies Drive Transformation Growth

This study provides an overview of the European customer experience outsourcing services market. End-user organizations today are desperately looking to automate services and shift into digital their CX strategies - thus taking out cost, streamlining operations, and increasing revenue. The CX services providers need to understand exactly what end-u...

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USD 4,455.00 save 10 %

09 Sep 2021  |  Europe

Future of In-car Marketplace and Features on Demand—Europe, Voice of Customer, 2020

Voice of the Customer Study to Assess the Interest and Potential for In-car Marketplace and Features on Demand

Despite having disrupted most markets in terms of sales and profitability, the pandemic has ignited the minds for building a safer and convenient environment. Making the best of the situation is the connected automotive industry with trending use-cases that build the new normal across consumers. Adapting to the newer form of travel, Frost and Sulli...

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16 Aug 2021  |  Europe

Digitalization of Car Retail & Aftersales, 2021

Quantitative Analysis on the Interest Level in Digital Retail and Aftersales and Impact of Covid-19 on the Customer Journey in Europe and GCC Regions

As more digitally native customers look to purchase a vehicle, industry players are ramping up digital enhancements in the customer journey relating to the purchase of new and used cars or in aftersales services. COVID-19-induced social distancing norms are changing business as usual, acting as an accelerator for more dealerships, OEMs, and traders...

USD 4,950.00
10 Aug 2021  |  Europe

Germany Light Vehicle Leasing Growth Opportunities

Future Growth Potential Enhanced by Investment in Digital Infrastructure and Flexible Leasing Options

Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a si...

USD 2,450.00
21 Jul 2021  |  Europe

Poland’s Demographic and Economic Growth Opportunities

Future Growth Potential Boosted by Fiscal Stimulus and Structural Reforms

Hailed as the European Unions growth champion in 2019, Poland experienced significant economic contractions in 2020. A resurgence of COVID-19 caused a double-dip in countrys GDP growth rate. The economic risks associated with COVID-19 restrictions persisted in early 2021 as the second wave of the virus swept the country. Will Poland return to its p...

USD 2,450.00
20 Jul 2021  |  Europe

Italian Facilities Management Growth Opportunities

Future Growth Potential for Participants after the Pandemic

Facilities management is somewhat underdeveloped in Italy and the outsourced market is much smaller than other European countries with similar GDP and population size, such as the UK and France. Growth has been modest but steady in recent years, but the recovery from COVID-19 will see an accelerated CAGR for the period 2020 to 2025. Meanwhile, wit...

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12 Jul 2021  |  Europe

Denmark Light Vehicle Leasing Growth Opportunities

Digital Sales Channel Development-Led Used Car and Electric Vehicle Leasing are Key Market Growth Areas

Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a si...

USD 2,450.00
12 Jul 2021  |  Europe

Sweden Light Vehicle Leasing Growth Opportunities

Customer Experience Driven by Digital Business Models Creates New Growth Opportunities

Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a si...

USD 2,450.00
02 Jul 2021  |  Europe

Western European Protective Footwear Growth Opportunities

New Product Development in Recyclable, Anti-slip, and Electrostatic Discharge Footwear

The Western European protective footwear market generated €1,737.0 million in revenue in 2020. Market demand was driven by stringent enforcement of regulatory norms and an increasing awareness of the ability of protective footwear to reduce on-the-job injuries. Among the 3 product segments, safety footwear accounted for 52% of revenue share in 2...

USD 4,950.00
01 Jun 2021  |  Europe

Benchmarking of OEM Strategies for the Commercial Vehicle Aftermarket in Europe

Scania VRS and DAF TRP’s Multi-brand Parts Sales and All-make Service Offerings will Enhance the Future Growth Potential of the OEMs’ Aftersales Business

This report focuses on the various aspects of commercial vehicle OEMs aftersales business in Europe. It discusses the trends, business models, and distribution channels relevant to the segment and provides an overview of the major participants and their aftersales initiatives in the European market. The base year for analysis is 2020, while the for...

USD 4,950.00

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