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09 Feb 2021  |  Latin America

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX jour...

USD 4,950.00
10 Nov 2020  |  Latin America

Analysis of the Latin American Data Center Services Market, Forecast to 2024

The Growth of Cloud Providers in the Region Drives the Momentum for Colocation Services

The Latin American data center services market is growing; companies are beginning to understand the benefits of outsourcing infrastructure to a third party and are starting to lose their fear and mistrust of service providers. There are still considerable opportunities in the Latin American market, with providers expanding facilities and building...

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20 May 2020  |  Latin America

FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

Benchmarking Future Growth Potential

The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

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12 Mar 2020  |  Latin America

Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

Increasing Competition and Opportunities in a High Growth Market

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

USD 4,950.00
04 Oct 2019  |  Latin America

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

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USD 2,700.00 save 10 %

20 Sep 2019  |  Latin America

Latin American Cybersecurity Market, Forecast to 2023

Increased maturity will drive cybersecurity actions

The Latin American cybersecurity market is expected to reach $1,877.8 million in 2018 and grow to $3,430.6 million by 2023, presenting a CAGR of 12.8%. This study is a market sizing of the following cybersecurity markets in Latin America: · Advanced Malware Sandbox (AMS) · Cloud Access Security Broker (CASB) · Distributed Denial of Service ...

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USD 4,455.00 save 10 %

20 May 2019  |  Latin America

Brazilian IT Outsourcing Market, Forecast to 2024

Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

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USD 4,207.50 save 15 %

08 May 2019  |  Latin America

Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025

New Value Propositions Drive Growth in Various Segments

The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...

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USD 4,207.50 save 15 %

28 Sep 2018  |  Latin America

Latin American Internet of Things (IoT) Devices Market, Forecast to 2023

Portable Asset Tracking & Connected Consumer Electronics Drives Growth of IoT Devices in Latin America

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

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USD 2,250.00 save 25 %

01 Jun 2018  |  Latin America

Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Markets, Forecast to 2023

Vendors Need to Adapt to the Increasing Demand for Flexiblity

The Latin American Enterprise Communications Platforms & Endpoints and Video Conferencing Market achieved stability in 2017, after a tough 2016. Although the overall market is still behind 2015 marks in most variables, the progressive recovery of the Latin American economy is expected to fuel new investments in enterprise communications, as well as...

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USD 3,712.50 save 25 %

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