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10 Nov 2020  |  Latin America

Analysis of the Latin American Data Center Services Market, Forecast to 2024

The Growth of Cloud Providers in the Region Drives the Momentum for Colocation Services

The Latin American data center services market is growing; companies are beginning to understand the benefits of outsourcing infrastructure to a third party and are starting to lose their fear and mistrust of service providers. There are still considerable opportunities in the Latin American market, with providers expanding facilities and building...

USD 4,950.00
05 Nov 2020  |  Latin America

Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025

New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities

The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...

USD 8,000.00
20 May 2020  |  Latin America

FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

Benchmarking Future Growth Potential

The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

USD 4,950.00
12 Mar 2020  |  Latin America

Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

Increasing Competition and Opportunities in a High Growth Market

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

USD 4,950.00
06 Mar 2020  |  Latin America

The Transition to a Successful Work at Home Agent (WAHA) Model

Exploring Trends and Growth Opportunities for Latin American Providers

The remote work modality is rapidly becoming the norm among office workers throughout the globe. Remote work is a way to work outside the employer´s premise. One common alternative to on-site work stations is the home office. In this scenario, the employee uses their own house as a workplace, but working from cafes, co-working spaces or any other ...

USD 1,500.00
27 Dec 2019  |  Latin America

Latin American ICT Growth Opportunities, Forecast to 2025

Artificial Intelligence and Blockchain Emerge as Key Technologies in Driving Digital Transformation

When looking at new technologies that generate interesting opportunities in the Latin American region, blockchain and Artificial Intelligence (AI) emerge as key. Blockchain is still a new technology with conflicting opinions about its real future. Some believe it has little chance of evolving beyond the financial sector (mainly crypto currencies) w...

USD 1,500.00

USD 1,350.00 save 10 %

01 Nov 2019  |  Latin America

Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024

Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...

USD 8,000.00

USD 7,200.00 save 10 %

04 Oct 2019  |  Latin America

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

USD 3,000.00

USD 2,700.00 save 10 %

20 Sep 2019  |  Latin America

Latin American Cybersecurity Market, Forecast to 2023

Increased maturity will drive cybersecurity actions

The Latin American cybersecurity market is expected to reach $1,877.8 million in 2018 and grow to $3,430.6 million by 2023, presenting a CAGR of 12.8%. This study is a market sizing of the following cybersecurity markets in Latin America: · Advanced Malware Sandbox (AMS) · Cloud Access Security Broker (CASB) · Distributed Denial of Service ...

USD 4,950.00

USD 4,455.00 save 10 %

20 May 2019  |  Latin America

Brazilian IT Outsourcing Market, Forecast to 2024

Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

USD 4,950.00

USD 4,207.50 save 15 %

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