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09 Dec 2016  |  Latin America

Big Data Telecommunications Market Evolution in Latin America

Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

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02 Nov 2016  |  Latin America

Latin American Contact Center Systems Market, Forecast to 2021

Thinking Outside the "Contact Center" Box and into Innovation, Business Transformation and Industry Verticals

This research services provides market sizing and forecasts for premises-based contact center systems in Latin America. The product segments covered include: inbound contact routing, interactive voice response (IVR) and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market f...

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26 Oct 2016  |  Latin America

Colombian Total Telecommunications Services Market, Forecast to 2021

Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

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13 Oct 2016  |  Latin America

Telecommunications Market's Digital Transformation and Evolution

Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

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04 Oct 2016  |  Latin America

Navigating an Era of Digital Transformation in Asia Pacific

A Customer Perspective

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

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30 Sep 2016  |  Latin America

Latin American Advanced Automotive Features Market and Optional/Standard Strategies of OEMs, Forecast to 2022

ADAS, Autonomous Driving, Connectivity, and Sustainability Are the Key Themes Influencing Feature Strategies in LATAM

Digitisation, sustainability, connectivity, smart mobility, and autonomous driving are among the key new themes reshaping original equipment manufacturers’ (OEM) DNA and strategies worldwide and in Latin America (LATAM). These themes are directly impacting future product roadmaps and vehicle developments in terms of technologies, services, and fe...

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USD 3,712.50 save 25 %

29 Sep 2016  |  Latin America

Navigating an Era of Digital Transformation in Latin America

A Customer Perspective

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

USD 3,000.00

USD 2,250.00 save 25 %

12 Aug 2016  |  Latin America

Automation and Self Service Market Trends in Latin America

The Race to Cut Costs Without Sacrificing Service Quality

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...

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22 Jul 2016  |  Latin America

The Latin American Path to the New Way to Work

Technology Enablement Leads the Way to Increased Productivity and Remote Work Optimization

This market insight presents an analysis of the current and future scenario of the new way to work in Latin America and provides strategic growth opportunities for both enterprises and technology solution vendors and providers. The benefits and impact of remote work deployment on companies' results are presented. A detailed analysis and insights fr...

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24 Jun 2016  |  Latin America

A Snapshot of the Brazilian Smart Metering Market

Brazil is one of the largest potential markets in the world for smart meters. Power distribution companies in the country are developing small- and large-scale pilot projects related to smart grids, most of which are supported by ANEEL’s research and development resources. Yet despite the long-standing goal of nationwide deployment, Brazil’s sm...

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Showing 1-10 of 26