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01 Nov 2019  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
USD 6,800.00 save 15 %
28 Mar 2019  |  Latin America
The Market will Keep Growing, Mainly Pushed by Brazil, Reaching 5.72 Million Units, with a 4.3% Growth from 2018
The present study analyzes the Latin American automotive market growth forecast for 2019, which is expected to be around 5.72 million units to be commercialized in the region, representing a 4.3% growth from previous year’s sales volumes. The study focuses in analyzing country-specific market performances and dynamics for the period 2017-2019, wi...
USD 4,500.00 save 25 %
08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
12 Sep 2017  |  Latin America
New Technologies and Increasing Customers´ Expectations Provide a New Window for Differentiation
The Contact Center Outsourcing (CCO) Services Market in Latin America experienced high growth in the offshore segment, while the domestic business was negatively affected by the regional economic crisis. The United States consolidated as the main market for offshoring, while Latam-shore activities grew driven by Latin America companies looking to ...
26 Aug 2016  |  Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
14 Jan 2016  |  Latin America
Pay TV, Fixed and Mobile Broadband Services, and Value Added Services to Support Revenue Growth in Market Affected by Cost Control Measures
Market sizing and forecasts for all main services in the Telecom market, including client segmentation (Residential, SMB and Corporate) and technology. Detailed market share analysis of each service in each segment. Qualitative analysis on competitive structure, challenges, drivers & restraints for growth, trends and regulatory issues.
28 Oct 2014  |  Latin America
Revenue Growing Below Inflation Indicates a Consolidation Trend
This study covers the state of the Brazilian telecommunication markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. In the study, the market growth for Brazilian telecommunication market segments is forecasted. An in-depth analysis of the competitive situation and market share of telecommuni...
USD 6,375.00 save 25 %
22 May 2013  |  Latin America
Industrialization in the Region Enhances Automation Demand
The study presents an analysis of the Programmable Logic Computer (PLC) and the Distributed Control System (DCS) market in the Southern Cone region. Discussed within the study are the forces that shape market demand and the trends for these technologies, along with competitive analyses. The study presents the main drivers and restraints affecting t...
16 May 2013  |  Latin America
LATAM Aftermarket to Grow by 28% between 2012 and 2017 to be Worth $32.5 B by 2017
This research service covers the automotive aftermarket in the main countries of South America. The study focuses on the light vehicles market, and covers Brazil, Mexico, Argentina, Chile, and Colombia, along with insights into other smaller Latin American countries. The objective is to provide a strategic insight for decision makers and potential ...
26 Feb 2013  |  Latin America
Strong Potential for Growth Fueled by Economic Development
This research service aims to provide an insight into the human-machine interface (HMI) equipment and industrial personal computer (IPC) market, with a focus on the Southern Cone region of South America. The study discusses the factors driving and restraining the growth in this market and presents a revenue forecasts. The base year is 2011, and the...