Search results for '**' (43 products)
01 Nov 2019  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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08 Nov 2018  |  Latin America
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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28 Mar 2019  |  Latin America
The Market will Keep Growing, Mainly Pushed by Brazil, Reaching 5.72 Million Units, with a 4.3% Growth from 2018
The present study analyzes the Latin American automotive market growth forecast for 2019, which is expected to be around 5.72 million units to be commercialized in the region, representing a 4.3% growth from previous year’s sales volumes. The study focuses in analyzing country-specific market performances and dynamics for the period 2017-2019, wi...
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08 Oct 2019  |  Latin America
Addressing the Case for Connect Trucks through Fleet Management Systems is Essential to Tackle Pain Points of the Main Industries in the Country
Brazil has a moderately fragmented connected truck market that is served by more than 20 telematics companies, leading OEMs, and over 35 startups that work with commercial trucking and transport and logistics (T&L) industry. The country is going through a challenging period, with the economic recession still impacting truck sales and other industri...
03 Dec 2019  |  Latin America
More than 114.7 Thousand HEVs, 23.3 Thousand BEVs and 20.3 Thousand PHEVs to be Commercialized in 2025
The years 2018–2019 represented an inflection point for the nascent Latin American market of electric vehicles (EVs). Local governments have incorporated into their agenda the notion of "electro-mobility"; utilities companies, amongst other players, are developing charging infrastructure projects across the region; and the number of xEV models ma...
16 Dec 2019  |  Latin America
With about 1,000 BEVs and PHEVs in Operation as of 2018, PHEVs are Expected to Lead Market Growth in 2019
The study analyzes and provides growth forecasts for 2025 for the Brazilian electric vehicles market (only PHEVs and BEVs). In Brazil, about 15,000 EV units (about 9,300 PHEVs and 5,800 BEVs) are expected to be commercialized by 2025. This study focuses on vehicle features, technology, infrastructure, brands, models, and new services in the Brazili...
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05 Feb 2018  |  Latin America
With Ubiquitous Connectivity Becoming a Global Norm, the Internet of Things is a Reality with a Potential Market Size of $523.7 Million in 2022
This outlook considers the growth potential of hardware, software, connectivity, services, and of primary verticals in the Colombian IoT market. The base year is 2016 and the forecast period is from 2017 to 2022. For the purposes of this research, Industrial IoT refers to the use of IoT technologies in manufacturing, automotive, smart cities, agric...
27 Mar 2018  |  Latin America
Saturation in the Enterprise Segment Opens Growth Opportunities among SMBs
In the telecom service industry, the data communications market is one of the most competitive in Latin America. The average revenue per line (ARPL) for data communications services has been declining in recent years due to migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises and governments, and als...
13 Feb 2018  |  Latin America
Non-traditional Services will Drive Market Growth
This research service includes market sizing for base year 2016 and a 6-year forecast for all the main services in the Colombian telecommunication services market. These services include fixed telephony (including local, national, and international long distance), mobile telephony (voice and data), broadband Internet (including ADSL, cable modem, F...
19 Apr 2018  |  Latin America
Total Market to Increase by 3.29% in 2018 Driven by Economic Growth and Political Commitments to Catch Up with Basic Water Infrastructure Through Public and Private Investment
Despite great progress over the last two decades, water and wastewater service quality is considered deficient across most Latin American countries. Strong demand for basic infrastructure coupled with regional governments’ commitments to funding water treatment projects will continue driving the municipal water market in 2018 to reach $21.16 bill...