Residential voice customers continue to migrate away from traditional landline services to less-expensive options offered by wireless and cable providers. The following charts detail current subscriber counts, revenue and market share, as well as our predictions for the future.

Organizations face the complexity of mitigating quickly evolving malware, maintaining productivity, and meeting compliance. Web and e-mail content security are security software platforms that address this need by serving serve the primary functions: (1) protect against Web-based malware and targeted cyber-attack, (2) prevent access to inappropri...

As the wireless market in North America approaches saturation, year-on-year subscriber growth rates continue to decline; yet, wireless service providers are still adding both prepaid and postpaid subscribers. The following charts detail current subscriber counts, revenue and market share, as well as our predictions for the future.

This report delivers an assessment and market profiles for more than 50 suppliers, provides a market share analysis based on recent financial information, and establishes a five-year forecast for the billing mediation market.

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...

This report explores the directory publishing business in North America. In particular, it examines the impact of new modalities for directory access that present the best new opportunities for directory publishers.

The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

This Report analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market.

This report is designed to benefit a wide range of readers, including: Every retail or e-tail organization, and individual retailers of all types and sizes; Every brand that sells through either the retail or e-tail channels; Every brand that utilizes mobile technologies for sales and retention activity; Every company that plays a role, or coul...