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09 Jan 2013  |  North America

Analysis of the Global Endpoint Security Products Market

Sustaining Growth in a Competitive Market

Despite a state of maturity, the endpoint security market continues to evolve along with the threat landscape, as threats increase in complexity and sophistication. Further affecting the market is a strong influx of increased usage of personal mobile devices within corporate environments. This research service covers the global endpoint security pr...

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11 Dec 2013  |  North America

North American Contact Center Outsourcing Market

Multichannel and Technology-enabled Solutions to Drive Growth

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...

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25 Oct 2013  |  North America

Analysis of the North America Managed Security Services Market

Positioned for Growth in a Time of Uncertainty

Managed Security Service Providers (MSSPs) monitor clients' IT infrastructure from the vendors' security operating centers (SOCs) to respond to anomalies and threats to data and communications. Customers are attracted to MSSPs because the MSSP maintains a deeper expertise in security and the outsourcing of non-core business functions increases orga...

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10 Dec 2013  |  North America

Global Managed Security Services Market

Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security

The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

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05 Jun 2013  |  North America

Analysis of the Global Network Access Control Market

Enterprise Bring-Your-Own-Device Strategies Stimulate NAC Adoption

The NAC market is emerging from a period of customer disillusionment that has limited growth and forced many vendors out of the market. However, the market is poised for significant market growth resulting from strong customer interest in bring-your-own-device (BYOD) security practices. NAC offers unique functionality that represents compelling val...

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18 Dec 2013  |  North America

Analysis of the Global Web and Email Content Security Market

Market Consolidation Looms

Organizations face the complexity of mitigating quickly evolving malware, maintaining productivity, and meeting compliance. Web and e-mail content security are security software platforms that address this need by serving serve the primary functions: (1) protect against Web-based malware and targeted cyber-attack, (2) prevent access to inappropri...

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26 Sep 2013  |  North America

North America Contact Center Systems Market

Omni-channel Strategies Continue to Drive Investment in Contact Center Systems

This market analysis research provides market sizing and forecasts for premises-based contact center systems. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment, industry verti...

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26 Sep 2013  |  North America

North America Hosted Contact Center Market

Exceeding On-premises Product Sales for the First Time

This market analysis research provides market sizing and forecasts for hosted contact center services. This includes public cloud services as well as dedicated hosted solutions. The segments covered are: hosted IVR, hosted ACD, hosted customer chat, hosted outbound contact, and hosted agent performance optimization (APO) applications. The study als...

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19 Aug 2013  |  North America

2013 Global Smart Card Forecaster

Banking and Public Sectors to Drive Growth in the Next 5 Years

A burgeoning demand for chip-based payment cards and electronic documents fuel the growth in the smart card market. Although the SIM card market is slowing down in terms of unit shipment and revenue, the migration to the EMV standard and the digitalisation of public services is resulting in a greater demand for smart cards in the payment industry a...

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The 2012 consumer perception survey was conducted in October, and included over two thousand respondents across the United States and Canada. Demographically, the survey covered individuals from all walks of life, across multiple age groups and income levels. Over-sampling was done to ensure that the breakdown of age, income, geographic location, a...

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Showing 1-10 of 60