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30 Apr 2021  |  North America

Sentiment Analysis Tools are Redefining the Global Voice of the Customer (VoC) Market

Sentiment Analysis Enhances Business Intelligence and Opens Up Extraordinary Opportunities to Improve the Customer Experience

Well-established businesses receive massive amounts of feedback every day, and this is obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with substantial opportunity to collect large amounts of customer data and enhance market intelligence. Voice of the customer (...

USD 2,450.00
16 Apr 2021  |  North America

Post-Pandemic Digital Transformation Creates Opportunities in Data Use and Management

Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

The first half of 2020 challenged businesses operationally, hindering many digital transformation initiatives and creating urgent business priorities that centered on productivity, efficiency, and the customer experience in the new environment that the COVID-19 pandemic brought about. To meet these goals, businesses are increasingly relying on data...

USD 4,950.00
15 Apr 2021  |  North America

IoT Start-Up Tracker—Digital Agriculture

Need for Increased Productivity and Resource Optimization Creates New Growth Opportunities

The digital agriculture industry is increasingly focused on improving productivity and driving sustainability through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker p...

USD 2,450.00
07 Apr 2021  |  North America

COVID-19 Pandemic Accelerates Investment in the Global IT/Consumer Electronics eCommerce Market

Remote Work and Distance Learning Mandates Drive B2B and B2C Technology Strategy

This research study examines the global electronic commerce (eCommerce) market with a focus on North America and the information technology (IT) and consumer electronics verticals. The report delves into the macro-economic factors affecting the global retail eCommerce market, its growth during the course of the COVID-19 pandemic, as well as the dri...

USD 2,450.00
09 Feb 2021  |  North America

Cloud Solutions Powering the Global Contact Center Applications Market, Forecast to 2026

The Demand for Remote and Work-from-Home Capabilities Creates New Growth Opportunities, Accelerating Migration to the Cloud

This report analyzes the global on-premise and cloud contact center applications market size for the base year 2019 and provides forecasts until 2026. This study also analyzes the market share of top vendors across each region in on-premise and cloud contact center application segments separately for 2018 and 2019. The study is based on extensive p...

USD 4,950.00
28 Jan 2021  |  North America

Transformative Mega Trends Drive the Global Secure SD-WAN Market, Forecast to 2024

Technology Strategy Driven by the Convergence of Security and SD-WAN

Secure SD-WAN refers to solutions (product or services) that offer SD-WAN connectivity and security capabilities to create a secure SD-WAN environment to protect remote branches, users, devices, and cloud applications from cyber threats when connected to external Internet and cloud services using insecure Internet broadband and/or cellular networks...

USD 4,950.00
12 Jan 2021  |  North America

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

USD 2,450.00
07 Jan 2021  |  North America

North American Mobile Situational Awareness Market is Accelerating Out of Early Adopter Stage

Heightened First-Responder Safety and Effectiveness, Coupled with Affordable Subscription Pricing, Create New Growth Opportunities

This study examines the North American mobile situational awareness market. For the purposes of this study, mobile situational awareness offerings are defined as software solutions that put near real-time information about critical field situations at the disposal of emergency first responder teams via their mobile devices. This information usually...

USD 4,950.00
24 Dec 2020  |  North America

North America Customer Experience Outsourcing Services, Forecast to 2024

Virtual Agents and Remote Interactions Create New Growth Opportunities

This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

USD 2,450.00
24 Dec 2020  |  North America

Revolutionizing Future of Care Through Immersive Technologies

Innovations in Augmented Reality (AR) and Virtual Reality (VR) to Transform the Realm of Surgery, Medical Education, and Therapy

The current practice of medical education and methods of performing surgery and therapy suffer from limitations such as scarcity of subjects to practice on, suboptimal surgical precision, and therapy-related issues including medication misuse and ineffectiveness of the drugs to treat the conditions. Moreover, the outbreak of COVID-19 pandemic has ...

USD 4,950.00

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