Display search results for ** instead (1516 products)

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12 Jan 2021  |  North America

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

USD 2,450.00
07 Jan 2021  |  North America

North American Mobile Situational Awareness Market is Accelerating Out of Early Adopter Stage

Heightened First-Responder Safety and Effectiveness, Coupled with Affordable Subscription Pricing, Create New Growth Opportunities

This study examines the North American mobile situational awareness market. For the purposes of this study, mobile situational awareness offerings are defined as software solutions that put near real-time information about critical field situations at the disposal of emergency first responder teams via their mobile devices. This information usually...

USD 4,950.00
24 Dec 2020  |  North America

North America Customer Experience Outsourcing Services, Forecast to 2024

Virtual Agents and Remote Interactions Create New Growth Opportunities

This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...

USD 2,450.00
24 Dec 2020  |  North America

Revolutionizing Future of Care Through Immersive Technologies

Innovations in Augmented Reality (AR) and Virtual Reality (VR) to Transform the Realm of Surgery, Medical Education, and Therapy

The current practice of medical education and methods of performing surgery and therapy suffer from limitations such as scarcity of subjects to practice on, suboptimal surgical precision, and therapy-related issues including medication misuse and ineffectiveness of the drugs to treat the conditions. Moreover, the outbreak of COVID-19 pandemic has ...

USD 4,950.00
17 Dec 2020  |  North America

Frost Radar™: Latin America Managed Public Cloud Service Providers, 2020

Benchmarking Future Growth Potential

Cloud migration—specifically, migrating legacy applications and data to a cloud environment—has become one of the top hindrances companies face when planning and implementing a cloud strategy. This is due to a number of reasons, both technical and non-technical, including the physical challenge of moving vast amounts of data to the cloud; incom...

USD 4,950.00
14 Dec 2020  |  North America

IT/OT Convergence Accelerating Growth Opportunity in the Global Operational Technology (OT) Cybersecurity Market

Future Growth Potential Driven by Higher Awareness of Securing OT and ICS Environments

In the industry 4.0 era, increased connectivity within and across cyber and physical systems has enabled smart manufacturing while escalating cybersecurity risks. This research assesses the global operational technology (OT) cybersecurity market over the 2018 to 2023 period. OT cybersecurity solutions protect OT systems from cyberattacks and includ...

USD 2,450.00
24 Nov 2020  |  North America

COVID-19 Geopolitical Chaos Highlights the Importance of Marketing Automation Solutions, 2020

Transformational Growth will Result as the Way We Communicate Fundamentally Changes

The COVID-19 pandemic changed the way businesses run and how people communicate. Digital is king, and with the social distancing and lockdown rules in place, businesses must invest in digital solutions that enable remote working and automate business processes such as marketing and sales. Without these adjustments, businesses will lose out on conne...

USD 4,950.00
17 Nov 2020  |  North America

Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025

Competition Moves up the Stack as IaaS Adoption Accelerates

The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...

USD 4,950.00
12 Nov 2020  |  North America

North American Mobile Asset Management Market Continues Steady Growth Across Multiple Use Cases, Forecast to 2025

COVID-19, More Affordable Technologies, and Higher Customer Expectations are Driving New Sales

This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...

USD 4,950.00
09 Nov 2020  |  North America

Top Takeaways from Frost & Sullivan’s Customer Contact Virtual

How Businesses Successfully Overcame COVID-19 Challenges

Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...

USD 2,450.00

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