Display search results for ** instead (14 products)

Showing 1-10 of 14

14 Feb 2011  |  North America

Strategic Analysis of Global Low cost Truck Market

The objective of the study is to research, analyze and forecast the emerging global market for low-cost trucks with an aim to deliver actionable information regarding the growth opportunities presented to global market participants. The study also presents region specific content and analysis. The study presents our effort focused on delivering inf...

USD 18,000.00

USD 13,500.00 save 25 %

The Stratecast Operations, Orchestration, Data Analytics & Monetization (ODAM) analyst team has completed its annual assessment of both the global communications service provider (CSP) monetization market and the global CSP financial assurance market. The monetization market includes the key business management functions of: billing mediation, poli...

USD 15,000.00

USD 11,250.00 save 25 %

31 Dec 2008  |  North America

Next Generation Network Transformation

This research service tracks the network transformation strategies by network providers. It also provides insights for services providers about the most suitable path to transform their legacy networks into a NGN.

USD 14,500.00

USD 10,875.00 save 25 %

23 Dec 2014  |  North America

Customer Engagement in Retail and Consumer in Europe and North America

The Current and Future Retail and Consumer Vertical

This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Communications in Europe and North America

The Current and Future Communications Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions in the communications vertical, the projected growth is clear for Web self-service port...

USD 12,500.00

USD 9,375.00 save 25 %

10 Oct 2014  |  North America

Customer Engagement in Healthcare in Europe and North America

Healthcare Vertical

The objective of this study is to analyze the current and future adoption trends of various customer contact strategies, enabling technologies, and services in the healthcare vertical. North American healthcare companies are more likely to have social customer care, but are behind their European counterparts in terms of mobile customer care. 38% of...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Financial Services in Europe and North America

The Current and Future Financial Services Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, significantly more current customer interactions are taking place through email in Europe than in ...

USD 12,500.00

USD 9,375.00 save 25 %

04 Aug 2014  |  North America

Customer Engagement in Manufacturing in Europe and North America

The Current and Future Manufacturing Vertical

The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of customer interactions, ahead of LiveAgent voice, especially in Europe. More customer interactio...

USD 12,500.00

USD 9,375.00 save 25 %

15 Oct 2014  |  North America

Customer Engagement in Government and Education in Europe and North America

The Current and Future Government and Education Vertical

This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video are expected to increase over the next 2 years, but LiveAgent voice and email will likely decline. Ce...

USD 12,500.00

USD 9,375.00 save 25 %

18 Apr 2014  |  North America

Future of Cloud Computing Technologies in Enterprises in the United States and Europe

Opportunities in the 5 Key Markets from a Customer Perspective

The overall research objective is to measure the current use and future decision making-behavior toward IT technologies, specifically cloud computing. More than half of US and European respondents currently using cloud technologies find cloud computing technologies to be highly effective, which indicates that exposure to these technologies can lead...

USD 12,500.00

USD 9,375.00 save 25 %

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