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28 Sep 2021  |  North America

North American Contact Center Buyers Guide, 2021

Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care

New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...

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31 Aug 2020  |  North America

Contact Center Buyers Guide, North America, 2020

Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times

New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...

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28 Jul 2020  |  North America

National eHealth Initiatives Advancing Global Precision Medicine Market, 2018–2025

Taiwan, Estonia, and Finland Emerging as Key Markets Fueling Growth Opportunities in Precision Medicine Informatics

Precision medicine is transitioning toward wider acceptance, due to mounting payer pressures and regulatory changes that are shifting pharma businesses from prescriptive to more predictive and personalized models. Emergence of value-based reimbursement models and healthcare consumerism trends are helping move the treatment model from ‘one-size-fi...

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18 Jun 2020  |  North America

5G Monetization—A Critical Need for Next-generation Cellular Networks, 2020

Cloud-native and Microservice-oriented Technologies are Essential for 5G Monetization

5G represents a fundamental shift in communication network architectures that will accelerate revenue generation through innovative services facilitated via 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices. It will deliver a potent combination of network capabilities and flexible options for network deployments, servic...

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11 Jun 2020  |  North America

North American Generator Sets Market, Forecast to 2025

Market Participants Can Capitalize on Digital Technologies and Data to Increase Brand Exposure, Which will Help Minimize the Effects of the COVID-19 Pandemic

In this research service, Frost & Sullivan reviews the rising need for generator sets in light of the current COVID-19 crisis. The study examines market drivers and restraints over the next 6 years. The growing need for power, coupled with an unreliable and inconsistent grid, will drive demand for commercial-industrial generator sets, while technol...

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19 May 2020  |  North America

Private 4G and 5G Networks

Private 4G and 5G networks are aimed at enterprise customers both large and small. While these standards-based networks hold significant promise, the report examines why an enterprise would incur the extra capital and operating expense to purchase and run a private cellular network when they already have public cellular and private wireless network...

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Serverless computing represents one more step on the path away from cumbersome monolithic applications to more agile software approaches that speed development and deployment time. Such “cloud-native” applications are designed to leverage the flexible infrastructure of the cloud by abstracting application logic from the underlying server hardwa...

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Migrating applications and data from the premises to the cloud is much harder than it seems. Three-quarters of businesses surveyed by Frost & Sullivan say migration represents a top hindrance to cloud implementation. The challenges are both technical and non-technical, and include the physical challenge of moving vast amounts of data to the cloud, ...

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Banking and financial services institutions are key drivers of economic growth globally--as brokers between consumer savings and business investments, and as loan and money suppliers. However, the accelerating pace of technology innovation, the emerging influence of big technology companies, and dramatic changes in consumer behavior have disrupted ...

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16 Apr 2020  |  North America

Data Protection & Management in Light of COVID-19

The novel corona virus has forced companies into telework with little to no preparation. In this environment, it is critical to protect corporate data, and ensure that protection spans your entire IT environment, regardless of where employees are working or who is staffing the corporate data center. The best protection is a modern, cloud-based data...

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Showing 1-10 of 387