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11 Dec 2013  |  North America

North American Contact Center Outsourcing Market

Multichannel and Technology-enabled Solutions to Drive Growth

This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...

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This report explores the directory publishing business in North America. In particular, it examines the impact of new modalities for directory access that present the best new opportunities for directory publishers.

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11 Dec 2013  |  North America

North American Video Tracker: Third Quarter 2013

The North American Video Tracker: 3Q 2013 includes tracking data for the following: -  Subscribers -  Revenue -  Net additions / (losses) -  Market share data   Projections on subscribers and revenue

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10 Dec 2013  |  North America

Global Managed Security Services Market

Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security

The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...

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09 Dec 2013  |  North America

Mobile Workforce Management Markets

Prepackaged Mobile Field-based Worker Applications in North America

The North American mobile workforce management (MWM) market is expanding in terms of competitors, capabilities, and customer expectations. These applications do more than just track field workers; they optimize work processes and enrich the customer engagement opportunity. Growth is being driven by major distribution partnerships, positive hard-dol...

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06 Dec 2013  |  North America

North American Commercial Vehicle Telematics Dashboard

Industry Handbook for FMS Vendors

This research study serves as an industry handbook for fleet management system (FMS) vendors. It provides a market overview covering, vehicles in operation, sales and production volume, average annual miles driven by vehicle type, total cost of operation, production/assembly plants, and telematics penetration. This database examines the penetration...

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The North American Broadband Tracker: 3Q 2013 includes tracking data for the following: -  Subscribers -  Revenue -  Net additions / (losses) -  Market share data -  Projections on subscribers and revenue

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This Report analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market.

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04 Dec 2013  |  North America

Analysis of the Global RFID and Bar Code Printers Market

Retail and Healthcare Vertical Markets are the Key Growth Engines

This study analyzes the total RFID and barcode printers market. The RFID printers segment is at a nascent stage and is growing globally across all vertical markets. The barcode printers market is at a mature stage, so growth in likely to be slow in the short and long terms. This study focuses on the trends, challenges, and factors driving market gr...

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27 Nov 2013  |  North America

US ISR Video Analytics

Modern Imaging Analysis

The demand for ISR video analytics and the processing, exploitation, and dissemination (PED) of it has increased significantly in recent years. A key factor to this demand is the amount of sensors and platforms that provide full motion video (FMV) that has increased from a few dozen systems a decade ago to thousands today. ISR video analytics has ...

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