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12 Aug 2015  |  North America

Top Trends in US Healthcare IT

Analyst Insights from HIMSS 2015

The 2015 HIMSS Annual Conference and Exhibition, a key event for the health IT industry, held on April 12-16, 2015 in Chicago provided a comprehensive overview of the state of the market from the perspective of various stakeholders, including health IT vendors, healthcare providers, and government regulators, and as a reliable harbinger for what is...

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15 Dec 2008  |  North America

Heat Recovery - Current Pulse of the Market

 

The waste heat boiler and heat recovery market has received considerable attention and investment for over the current years as a consequence of the rising energy demand, increased energy prices and climate change problems. The present research service analyzed the drivers and restraints, as well as challenges facing these markets, and main market ...

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This market insight discusses the importance of the 'process' aspect of CRM in customer retention. This is illustrated with the help of a case study of a leading internet service provider, where we discuss some of the challenges faced by the company in customer retention, and the lessons learnt. Some of the process-centric best practices in custome...

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Wholesale wireline service providers have been enjoying increased demand for leased lines and SONET services from wireless providers as their backhaul traffic has grown. Several market drivers are culminating in wireless service providers needing to expand their backhaul capabilities, but buying services from wholesale providers will prove to be e...

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29 Jul 2005  |  North America

Movers & Shakers

This is a detailed insight on the strategies Applied Global Technologies (AGT) implemented to gain success in the videoconferencing services market.

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28 Jun 2005  |  North America

Enterprise Marketing Management

Marketing initiatives have traditionally looked at generating channels for revenue growth.Lately,marketing efforts have come into tighter scrutiny with demands of financial justification of marketing spend.Enterprise Marketing Management (EMM) software provides solutions to exercise cost control and generate value from marketing spend for the enter...

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10 Dec 2004  |  North America

Market Insight - CRM Analytics

No CRM initiative can truly be successful without customer segmentation, what analytics is designed to perform and take action from no matter what the sales and marketing intiatives may be. This Insight will review a number of areas that can assist in growing the customer base and creating valuable customers. To understand more clearly, an assessme...

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