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13 May 2021  |  Latin America

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2026

Cloud, Digital and Omnichannel gained momentum amidst the Pandemic and will remain as key growth engines

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

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04 May 2021  |  North America

The Digital Transformation is Powering the North American Generator Sets Market

Increased Focus on Value Addition Related to System Flexibility and Digital Product Offerings; the Aim is to Gain a Competitive Advantage to Benchmark Future Growth Potential

In this research service, Frost & Sullivan reviews the rising need for generator sets in light of the growing demand for power. Rising customer awareness has also opened up opportunities for diesel and gas generators over the past 10 years. In addition, the growing adoption of digital solutions for resource management, remote monitoring, and asset ...

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29 Apr 2021  |  Global

Digitalization and Real-time Visibility Transforming the Global Critical Infrastructure Cyber Security Market

Technology Strategies Driven by an Evolving Threat Landscape Create New Growth Opportunities

Todays evolving cyber security threat landscape has left no system or network impervious to changing risk profiles. While corporate and consumer businesses remain popular marks for cyber-attacks, critical infrastructure facilities have become increasingly popular threat targets; they are highly vulnerable to major operational disruptions and cyber-...

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03 May 2021  |  Global

Frost Radar™: Global Critical Infrastructure Cyber Security Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

During the last decade, critical infrastructure organizations (those whose operations are vital to sustaining citizens lives or national security) have undergone two major transformations: first, the introduction of digital technologies and systems to enable more efficient operations, and second, an exponential rise in their overall risk profile as...

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30 Apr 2021  |  Asia Pacific

Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth

The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities

2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...

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This edition of the Oil & Gas TOE features utilization of handy quality inspection tools that aid in monitoring the quality of water used in oil and gas processes, deployment of compact gas turbine combustion systems for generation of reliable power for use in upstream oil and gas processes, and use of hypersonic accelerator for fast and reliable d...

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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) provides a snapshot of the emerging ICT led innovations in artificial intelligence, conversational intelligence, and analytics. This issue focuses on the application of information and communication technologies in alleviating the challenges faced across ind...

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30 Apr 2021  |  Global

Growth Opportunities and Technology Innovations for Advanced Clinical Decision Support Platforms

Leveraging Digital Technologies for Improving Diagnostics and Clinical Decision Workflow

Clinical decision support systems (CDSS) provide actionable information for improving the decision making abilities of the health professionals. However, the traditional CDSS platforms have drawbacks such as alert fatigue, diagnostic errors, workflow disruptions that can have detrimental effect on patients health outcomes as well as healthcare prov...

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The Mobility Technology Opportunity Engine (TOE) for April 2021 covers innovations in autonomous aircraft navigation, in-vehicle information systems using extended reality, telematics powered E-Bikes, fast charging, mobile analytics, and AI powered solutions for vehicle damage detection, pedestrian safety, and others. The purpose of the Mobility T...

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The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical device and imaging industry. The innovations in this issue include a range of digital therapeutic solutions for treating conditions such as opioid addiction, speech issues, cognitive decline, and mental health cond...

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