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27 Aug 2014  |  Europe

Kiosks Enable Retail Healthcare

 

 

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04 Aug 2014  |  Europe

Bionic Eyes: Blending Reality

 

 

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29 Aug 2013  |  Europe

Technology and Human Capital: Future Directions for Customer Service

Future Directions for Customer Service

All customers are not equal. Some customers are more profitable than others. Therefore, companies need to spend more to serve and retain the profitable customers. In essence, companies should understand the profitability of different segments of its customer base. And yet few companies actually measure the profitability of its different custome...

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