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29 May 2007  |  Asia Pacific

Asia Pacific IP Contact Center Markets

The demand for IP contact centers, is still in its early stages. TDM contact centers are still the preferred choice. In 2005, all countries covered in this study had a larger portion of TDM seats than the hybrid and pure IP seats. Contact centers in the APAC region, currently operate in three different modes, that is, those with Time-division Mult...

USD 15,000.00

USD 11,250.00 save 25 %

06 Nov 2006  |  Asia Pacific

Asia Pacific Hosted Contact Center Market CY2005

Hosted Contact Center is a network-based contact center service, where the service provider hosts the contact center infrastructure and leases out functionalities, applications, and features to end-users. This concept is relatively new in Asia Pacific and the market is in its infancy stage and is only beginning to see adoption of such services in s...

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USD 11,250.00 save 25 %

The study provides an indepth analysis of the Contactless smart card and Proximity market (both cards and readers) in Physical Access Control application in selected APAC countries. Countries included in this study are Malaysia, Singapore, Indonesia, In Philippines and Thailand. Views from key system integrators competing in this application in t...

USD 15,000.00

USD 11,250.00 save 25 %

26 Jun 2006  |  Asia Pacific

SIM Market in Selected APAC Countries

The study provides an indepth analysis of the SIM smart card market in selected APAC countries. Countries included in this study are Malaysia, India, Taiwan, Indonesia, Philippines, South Korea and Thailand. Views from mobile operators operating in these countries are also included.

USD 15,000.00

USD 11,250.00 save 25 %

This research service covers the enterprise strategies of seven leading telecom service providers in Asia Pacific. They are: AT&T, BT, Equant, NTT Communications, PCCW, SingTel and Verizon Business. This research service specifically looks at the competitive landscape in the Asia Pacific enterprise service market, including their strategic resource...

USD 15,000.00

USD 11,250.00 save 25 %

The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and o...

USD 15,000.00

USD 11,250.00 save 25 %

Showing 41-46 of 46