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10 Feb 2017  |  Asia Pacific
Asia-Pacific Hosted Telephony and Unified Communications and Collaboration (UCC) Services Providers, 2016
The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...
05 Jan 2016  |  Asia Pacific
System Flexibility and Scalability Demands to Power Revenues, Adoption of Hosted and Cloud Contact Centre Solutions to Increase
This research service analyzes the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided in terms of seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, key application vendors and hosted contact center service provider...
30 Dec 2015  |  Asia Pacific
Market Continues to Grow, though the Pace has Slowed Down
The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...
17 Dec 2015  |  Asia Pacific
Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities
An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...
USD 12,000.00 save 25 %
16 Sep 2015  |  Asia Pacific
Omni-channel Integration Consolidates Communication Platforms
Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...
24 Jul 2015  |  Asia Pacific
Growing Concerns about Advanced Threats through E-mail and Web Gateways Drive the Adoption of SCM Solutions
The Asia-Pacific secure content management (SCM) market comprises e-mail security and Web security. As enterprises continue to spend on security technologies to protect their employees from spamming and phishing e-mails and un-desired and malicious Web URLs, to enhance productivity at the workplace and defend against advanced threats passing throug...
USD 13,125.00 save 25 %
15 May 2015  |  Asia Pacific
Increasing Attacks on the Application Layer are Driving the Market
The Asia-Pacific (APAC) Web Application Firewall (WAF) market grew 34.0% from 2013, reaching a total market size of $155.9 million in 2014. The strong growth momentum was driven by increasing reliance on Web applications to cater to the rise in eCommerce and Internet banking activities over the past few years. The popularity of these activities has...
USD 13,125.00 save 25 %
13 Mar 2015  |  Asia Pacific
Hosted Model Saw Continuous Growing Adoption in Emerging Markets
This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided for Asia-Pacific, in terms of seats and revenue. The competitive landscape is examined at the vendor level and at the service provider level. Regional analyses and forecasting are presented for ...
18 Feb 2015  |  Asia Pacific
Increasing Concerns Over Advanced Threats Driving Demand for Security Services
The managed security service model continued to gain greater preference across countries in Asia-Pacific during 2013 as it recorded a steady growth of 10.5% on a year-on-year basis. The market saw greater adoption of cloud-based security services, while traditional device and infrastructure monitoring services remained the primary options for organ...
USD 12,000.00 save 25 %
28 Oct 2014  |  Asia Pacific
The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused
This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response, Outbound, Call Monitoring, Workforce Management (WFM), Speech Technology, and Multimedia applicatio...