Large volumes of unstructured and structured data from a variety of sources contain valuable insights about customer behavior, which has the ability to contribute to the growth of retail businesses. There is tremendous growth potential in European market, which is a mix of growing and nascent market. This report will introduce the big data opportun...

The connected car market is accelerating globally, driven by several trends such as telematics, navigation, and smartphone integration. This growing market has strong technological implications for various stakeholders in the information and communication technologies (ICT) industry. This research service provides an insight into the global connect...

The energy sector in Central and Eastern Europe (CEE) is on the verge of smart grid transformation. Smart metering remains the key focal point, and smart grid technologies are deployed in pilot projects. This study provides a market analysis of smart energy development in CEE and presents key characteristics of the fast growing IT market in the reg...

Big Data has yet to take hold in Brazil, but some verticals (e.g., finance, telecoms, retail) are exploring projects with IT companies who provide solutions for fraud analytics, real-time analytics with in-memory computing, and online and digital analytics, to name a few. These solutions offer clear return on investment such as reduction of churn r...

The overall research objective of the survey conducted during the 4th quarter 2013 was to measure the current use and future decision-making behavior toward IT technologies, specifically mobile solutions such as mobile software applications, machine-to-machine (M2M) communications, and mobile device management (MDM). Segmenting the current and fore...

In Latin America, hosted and cloud services for contact centers are emerging as an alternative solution to premises-based contact center applications. These services are owned and operated by third-party providers, and they enable contact centers to be more productive, offering a better service to clients with reduced capital expenditures when comp...

The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...

This research service is an analysis of the hosted IP telephony and unified communications (UC) market in South Africa. The study essentially takes a comprehensive assessment of market development for hosted/cloud-based UC and collaboration systems. While traditional, on-premise systems are maturing, having been in existence in South Africa for a n...

This research service covers the European market for ePassports and eID documents. A detailed market trend analysis, including drivers and restraints, is provided. Unit shipment and revenue forecast analysis is also presented to facilitate a better understanding of current and future market potential. A security roadmap is also provided for the 3r...