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05 Sep 2012  |  Asia Pacific

Analysis of the Asia-Pacific Hosted Contact Center Market

Cost Savings and Other Business Benefits of Hosted Model Resonate with Organizations of All Sizes

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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07 Jun 2012  |  Asia Pacific

Analysis of Asia-Pacific Hosted Contact Center Services Market

Broader Variety of Contact Center Applications to be on Hosted Platforms

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia-Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors an...

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06 Jun 2012  |  Asia Pacific

Assessment of the Asia-Pacific Contact Center Market

Growth Momentum Continues for Contact Center Services in Asia-Pacific

This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts in terms of number of contact centers, number of agents, as well as number of agent positions at an overall Asia Pacific level, as well as by reg...

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The Asia Pacific (APAC) Managed Security Services (MSS) market recorded a modest growth of 6.1 percent on a YoY basis in 2009. The relatively sluggish market performance was mainly caused by the global economic slowdown, which resulted in enterprises becoming decidedly cautious and prudent with their spending in the IT arena.

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This research service provides an in-depth look at the smart card and integrated circuits market at a global level, breaking down into four geographic regions, EMEA, Asia Pacific (APAC), North and Latin America, and by application areas, such as SIM, banking, transport, Pay TV, etc. This study discusses market shares and forecasts the markets from ...

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This research service analyzes the device management services either in a hosted model, where the equipment lies in the premises of the service provider or in a CPE-based model, where the equipment lies in the premises of the customer. In addition, it also includes security consulting/assessment services that is typically a part of the professional...

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01 Dec 2009  |  Asia Pacific

Asia Pacific Data Center Services Market 2008

This research service tracks the third party infrastructure hosting services market, or specifically, the co-location and managed hosting services provided by data centers in the Asia Pacific Region. The 14 countries/areas covered in this research are namely, 6 countries in ASEAN (Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam),...

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26 Nov 2009  |  Asia Pacific

Asia Pacific Network Security Market CY 2008

This research study, analyses and studies the network security market in various countries across APAC region for financial year 2008.

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This research service studies the WAN optimization controller market in APAC region for CY 2008. It consists of Drivers, Market Metrics, Market Share, Market Trends, Restraints, Revenues and Technology Trends

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This research service studies the application delivery controller market in APAC region for 2008. It consists of Drivers, Market Metrics, Market Share, Market Trends, Restraints, Revenues and Technology Trends.

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