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Stratecast offers several views voiced by our analyst teams tied to: Big Data, business services, cloud, connected home, consumer services, the operations & monetization functions, and secure networking. These prognostications are what form this, our 2015 predictions report.

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29 Jun 2018  |  North America

Contact Center Systems Buyers Guide, North America, 2018

Consumer Preferences Drive Design and Innovation in Customer Care

The highly competitive contact center systems market in North America faces many challenges. Customer service is the now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs, while vastly improving service quality and the customer experience. The contact center industry als...

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02 Jul 2018  |  North America

Cloud Contact Center Buyers Guide, North America, 2018

Providers Look to Harness AI to Infuse Intelligence in the Customer Experience

The highly competitive hosted/cloud contact center market in North America faces many challenges. Customer service is now the centerpiece of business differentiation. To remain competitive, enterprise decision-makers must deal with cutting costs while vastly improving service quality and the customer experience. The contact center industry als...

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The cloud infrastructure market is highly consolidated, with the top three providers holding nearly 85% of the US market. The market leaders have earned their dominance, with scale, product quality, and continual innovation. They have also hampered competition in the market. And yet, the market continues to support IaaS providers beyond the big 3....

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A fascinating aspect of the cloud era is the expanding options for organizations to move from being owners to renters of IT capabilities. From a security perspective, decreasing ownership also transfers blocks of responsibility from cloud customers to the cloud services provider. This, in essence, is the shifting attribute of the cloud shared respo...

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Spreadsheets are ubiquitous and largely a default tool for data analysis; yet, they are also a trap and one which will increasingly limit the ability of companies to compete effectively. Yes, they provide a useful way to visualize data, but their limitations, especially in an age of big data, can seriously compromise a company’s ability to extrac...

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As of mid-2018, attackers showed that they have no intentions of slowing their relentless development of new attack techniques, as evidenced by a re-discovered tactic of abusing open source protocols to create diffraction attacks that bypass static detection rules. This is a known but rare tactic that challenges traditional detection methods, and d...

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30 Jan 2018  |  Asia Pacific

Cyber Security Improvement Insights—Ransomware

An Analysis of the Threat Landscape and Cyber Security Best Practices in Asia-Pacific

Ransomware is seen as one of the most successful cyber attacks in the Asia-Pacific. The following high profile incidents had a significant business and economic impact on Asia. The estimated economic impact of ransomware on the Asia-Pacific businesses and critical operations is expected to be at the range of hundreds of millions of dollars a year, ...

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In this report, Stratecast takes a look at four storage solution providers who have introduced interesting and innovative technologies to the market. One is using software to solve hardware limitations in a new way. Two use different approaches to address the challenge of hybrid storage, finding ways to mask incompatibilities in storage formats, an...

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09 Mar 2018  |  Global

Network Security Forensics in the Incident Detection and Response Lifecycle

The Proof is in the Packet

Network security forensic tools get to the heart of the matter in cybersecurity and that is the proper indexing and correlation of packets. The most noted platforms include RSA NetWitness, Cisco Stealthwatch, Arbor Networks Spectrum, and IBM QRadar. However, often companies do not wish to use full packet capture platforms; and will consider solutio...

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