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13 Jun 2014  |  North America
03 Oct 2014  |  Latin America
Trends and threats will drive the Latin American market
As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...
25 Sep 2014  |  Latin America
Analysis of the Latin American Information Technology (IT) Infrastructure Outsourcing Services Market
Maturity of the Latin American Market Drives New Investments in Outsourcing
The IT infrastructure outsourcing market in Latin America is becoming more mature. Companies are understanding the benefits of outsourcing, and focusing instead on the core business, reducing costs, thus, following the strategy to turn capital expenditure (CAPEX) into operational expenditure (OPEX), instead of investing money in expanding capacity,...
17 Nov 2014  |  North America
Evasive Malware and Security Skills Shortages Create Demand
Professional cyber security services are value-added security advisory, implementation services, and technical services, such as assessment, benchmarking, design, planning, configuration, and incident response services. Key professional security services segments include security advisory, implementation services, and technical services. This repo...
30 Dec 2014  |  Latin America
A Deep Analysis of Current and Future Investments in Brazil Regarding IT and Telecom Trends
Frost & Sullivan surveyed 313 Brazilian companies in order to understand their current and future ICT investments, drivers, restraints, and their perceptions about trends such as cloud computing and Big Data analytics.
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03 Jul 2014  |  Latin America
Companies are Shifting their Focus to Cloud-based Contact Center Solutions
Important companies have started to make significant investments in hosted and cloud contact center solutions. Other companies, however, have not yet witnessed the adoption of this new technology in the region, and continue to use on-premises solutions. This study covers the Latin American contact center systems market (Mexico, Brazil, Central Amer...
12 Sep 2014  |  North America
Elegantly Solving the Multiple Domain Problem
SSL certificates are an encryption technology used to secure communications between end users and Web sites. Certificate Authorities (CAs) also provide scan and inventory tools to help customers manage their SSL certificates. Management tools are one way CAs are differentiated in this competitive and growing market. This report provides annual ship...
04 Feb 2013  |  Latin America
Specialized Services Present Opportunities
The contact center outsourcing services market witnessed growth in revenue and workstations in Argentina and Chile during 2011 and 2012. The economic downturn in Europe and United States slowed demand from existing customers abroad, especially for companies with offshore campaigns and telemarketing operations to Spain. This research service examine...
18 Apr 2013  |  South Asia, Middle East & North Africa
Shift from CAPEX to OPEX Drives the Uptake of Data Centre Services
This study provides an overview of the data centre market in the Gulf Cooperation Council (GCC) countries. It focuses on two market segmentsmanaged hosting and colocationand provides an overview of cloud services status in the region. It looks at the main drivers and restraints faced in individual markets and the GCC market as a whole. The study ...
15 Nov 2013  |  Latin America
Mature and New Business Models are Driving Data Center Service Investments
Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...