Search results for '**' (13 products)
23 Jun 2014  |  Europe
Contact Center Outsourcing
The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...
USD 9,375.00 save 25 %
16 May 2014  |  Asia Pacific
The Increasing Complexity of Business Applications is Driving the Market
Over the past few years, APM has been gaining greater traction among enterprises in Asia-Pacific due to the increased adoption of complex applications in the business environment. The complexity of applications implemented across multiple platforms in business organizations prompts enterprises to adopt advanced solutions to monitor and manage the p...
USD 12,000.00 save 25 %
12 Mar 2014  |  Asia Pacific
The Increase in Highly Motivated Attacks Drives the Market
The advanced persistent threat (APT) solution market in Asia-Pacific region is still at a nascent stage in 2013. As such, the market is estimated to be relatively small at present. This is despite the market buzz and hype surrounding APTs and their impact on the enterprise environment. The actual adoption of APT solutions remains low, and this is p...
USD 9,000.00 save 25 %