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14 Dec 2016  |  Europe

Europe Contact Center BPO Market

Exponential Technological Change—How Might it Affect the World of BPO?

This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

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10 Nov 2016  |  Europe

ICT Spending in Connected Industries

A European SME Perspective

The IT & communications industry continues to invest heavily in communications and IT solutions. Energy and utilities, healthcare, transportation, and manufacturing are also expected to increase ICT spending in the next 5 years. To enable ubiquitous connectivity, large investments need to be made by telecom operators as well as energy and utilities...

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26 Oct 2016  |  Europe

EMEA Contact Center Systems Market

Analytics the Only Bright Spot in a Declining On-Premises Market

This market engineering report is designed to provide an overview for customers and solution providers of the landscape for the EMEA Contact Center Systems Market. It includes market sizing and the market share of the top suppliers in the EMEA market as well as the market forecast for the period, 2014-2020. It also includes key market drivers that...

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22 Sep 2016  |  Europe

Internet of Things in Connected Agriculture

Digital Solutions to Boost Production Efficiency from Crop and Livestock Cultivation through Distribution and Retail

The key challenges for agricultural suppliers are to match their food production with fluctuating demand and to comply with regulations that protect the food chain from contamination. Internet of Things (IoT) technologies help tackle market inefficiencies by monitoring conditions at every stage of production. Using sensors in combination with data...

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20 Sep 2016  |  Europe

Investment in Internet of Things Start-ups in Europe

Venture Funding Activity and Acquisitions Exceeded $500 Million in H1 2016

With rapid technological advances in IoT, the number of connected devices is expected to be about 20 billion by 2020. This calls for an effective contribution from start-ups, as their lean structure is especially conducive for speedy development and growth. However, other ecosystem participants such as large tech companies and venture capitalists (...

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13 Sep 2016  |  Europe

Mobile Security in the Enterprise

Modern Defense for the BYOD Environment

Mobile security has been largely ignored as something that can be addressed with EMM, MAM, and mobile AV solutions. However, mobile malware and well-crafted mobile configuration profiles can evade these solutions without rooting or jailbreaking the phone. Smartphone and tablet users are line-of-business workers and do not understand the risks of us...

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09 Sep 2016  |  Europe

European Decision Maker Sentiment—Big Data & Analytics

Snapshot of End Users’ Investment Attitudes to Technology Trends

This research service aims to provide a snapshot of a small number of end users' investment attitudes towards Big Data & Analytics (BDA) technologies in order to illustrate enterprises' views on using data as an enabler for digital transformation. The study reveals that although the market is nascent, it has a surprising open-mindedness towards tra...

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In June, the European Data Forum (EDF) 2016 brought together about 1,000 participants from almost 50 countries in Eindhoven, Netherlands to share and discuss ideas about the importance, proliferation, and uses of data in the global economy and society. Three parallel tracks saw senior and executive leaders deliver more than 40 presentations to a Bi...

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One of the dominant themes in the definitions of the concept of digital transformation is the improvement of the customer experience through the application of digital technology. Therefore, retailers are experimenting with innovative solutions to improve their businesses and provide enhanced customer value.

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Science fiction is close to becoming reality. As robots evolve beyond being clunky industrial machines, they are starting to find their way into our everyday lives. In June 2016, London Exponential Technologists organised an event focussed on robotics, with an emphasis on emotion and social interaction; the timing coincided with the first UK Roboti...

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