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22 Nov 2016  |  Africa
Strategic Partnerships and Acquisitions Driving Growth
The study aims at analyzing the African Internet of Things (IoT) market in 2016. Research Scope This study: Performs an IoT value chain analysis (sensors/gateways, hardware devices, connectivity, platform, software application, service provision, cloud computing, data storage and analytics, device, network, and IT security) Identifies and anal...
19 Aug 2016  |  Africa
Assessing the Use of Big Data Solutions in Local Industries
Although South Africa is in a nascent phase regarding the adoption of Big Data technologies, industries have begun implementing Big Data solutions for improved operational processes and to find new business opportunities. The key driving forces behind Big Data discussed in this analysis include increased connectivity and Internet usage, for both mo...
27 Jul 2016  |  Africa
Innovation Boosts Growth in Key African Countries
This research service provides an analysis of the BPO market across Africa, with Egypt, Kenya, Mauritius, Morocco, and Nigeria as the scope. The study includes market insights, overview of strategies of leading providers, regulatory considerations, economic impact assessment of the BPO market in these 5 countries, and a comparison with global trend...
27 May 2016  |  Africa
Analysis of the Growth Opportunity and Indicators of the Customer Experience
Managed services in the ICT market cover a wide range of solutions; however, all of these solutions have been affected by the changing nature of the industry and its competitive landscape. With the South African managed services market facing increased competitive rivalry, understanding and proactively managing the customer journey have become even...