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02 Feb 2011  |  Asia Pacific

Assessment of Asia Pacific Contact Center Market CY2010

Assessment of Asia Pacific Contact Center Market CY2010

This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing and forecasting in terms of number of contact centers, number of agents as well as number of agent positions at an overall Asia Pacific level, as well as by regio...

USD 18,000.00

USD 13,500.00 save 25 %

The Asia Pacific region is diverse.Each market has a unique trend that is driving the phenomena of outsourcing. The outsourcing industry in these markets are at different stages of its growth. The low labour cost, increasing competition, globalization, increased IP adoption and improved network infrastructure, cultural and language proximity to the...

USD 18,000.00

USD 13,500.00 save 25 %

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