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17 Feb 2021  |  Asia Pacific

Domestic Demand and Strong Outsourcing Opportunity Fuels Indian Hosted/Cloud Contact Center Market, Forecast to 2026

Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments

The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...

USD 4,950.00
17 Feb 2021  |  Asia Pacific

Demand for Advanced Functionality and Remote Working Capabilities Drives ANZ Hosted/Cloud Contact Center Market, Forecast to 2026

Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities for Hosted/Cloud Contact Centers

The ANZ contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ...

USD 4,950.00
17 Feb 2021  |  Asia Pacific

Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026

COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

USD 15,000.00
17 Feb 2021  |  Asia Pacific

Demand for Advanced Functionality and Remote Working Capabilities Drive the South Korea Hosted/Cloud Contact Center Market, Forecast to 2026

Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities

The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...

USD 4,950.00
16 Feb 2021  |  Asia Pacific

Telcos Shifting to Become One-stop Solution Providers Creates Opportunities for the Asia-Pacific Internet of Things Market

Transformational Growth for the Automotive, Utilities, Logistics, Building, and Industrial Verticals across the Region

The Asia-Pacific (APAC) Internet of Things (IoT) market is expected to grow at a compound annual growth rate (CAGR) of 22.5% between 2019 and 2026 to reach a market size of $436.80 billion by the end of this forecast period. However, many enterprises remain unclear about the benefits and the maturity of IoT solutions available on the market. This r...

USD 2,450.00
05 Feb 2021  |  Asia Pacific

Increasingly Sophisticated Threat Landscape Drives the Uptake of Managed Security Services in APAC

Complex Business Environment and Insufficient Cybersecurity Make the Adoption of MSS a Top Technology Strategy

Managed security service providers (MSSPs) offer managed security services (MSS) that help manage and monitor the security posture of their customers’ IT infrastructure. By using these services, client organizations are often able to reduce expenditure on either customer premises equipment (CPE) or in-house security specialists, and receive effec...

USD 3,950.00
27 Jan 2021  |  Asia Pacific

Transformative Mega Trends are Driving the ASEAN Colocation Market, Forecast to 2026

Hyperscale Cloud Providers and OTT Segments Represent Key Growth Opportunities

With the growing presence of hyperscale cloud service providers, high penetration of Internet connectivity, and a keen focus on cybersecurity and data privacy, the demand for data storage and managed hosting services is expected to grow exponentially across the ASEAN region. In mature data center markets such as Singapore, which still remains the d...

USD 4,950.00
23 Dec 2020  |  Asia Pacific

Emerging Disruptive Technologies Powering the Asia-Pacific Industrial Internet-of-Things Market, 2020

Future Growth Potential Beyond Connectivity Offers Unique Growth Opportunities for Telecommunication Services Providers

The Asia-Pacific (APAC) region is considered a global hub for manufacturing and industry. Additionally, governments across the region are undertaking bold digital transformation programs to achieve advanced industrial capabilities, particularly regarding the Industrial Internet of Things (IIoT). However, despite the hype, there remains considerable...

USD 2,450.00
23 Dec 2020  |  Asia Pacific

Increasing the Investments to Accelerate the Competitive Intensity in Australia’s Data Center Colocation Services Market

Portfolio Expansion to Ensure Transformational Growth

Australia is one of the growing data center colocation services markets in Asia-Pacific. Despite facing intensifying competition from Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals, such as banking, financial services,...

USD 2,450.00
16 Dec 2020  |  Asia Pacific

Automation and Omnichannel Fuel South Korean Customer Experience Outsourcing Services Market, 2020–2026

Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Support CX Outsourcing Growth Strategies

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

USD 2,450.00

Showing 21-30 of 806