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06 Jul 2020  |  Europe
Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness
The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...
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30 Jul 2019  |  Europe
Information Technology/Operational Technology (IT/OT) Security Convergence in the Smart Building Technology Market, Forecast to 2022
Digitalization and Cyberattacks driving adoption of IT/OT Security in Smart Buildings
Automation, IoT, and digitalization are rapidly changing, and enterprise operations and building operations have not made an exception either. Today, smart devices control building management activities including temperature control, access control, lighting control, communication, and safety systems in many enterprises. At the same time, such conv...
21 Sep 2018  |  Europe
High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption
As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...
21 Apr 2017  |  Europe
Financial Services Industry to Move Core Services to the Cloud in the Next 2–3 Years
In terms of cloud adoption, the financial services industry has been lagging unlike many other industry sectors. While the benefits of cloud adoption are not unknown, there was initial hesitation on account of legacy infrastructure, lack of clarity on regulations, concerns related to compliance and data security. Cloud providers, upon understanding...
20 Jan 2017  |  Europe
Advanced Technologies to Become Mainstream in the Next 5 Years, as Adoption Increases across the Region
FinTech in Europe has grown rapidly in the last few years. As financial services firms deal with critical customer data, there is a growing focus on combining data and advanced technologies to transform the industry. With tech-savvy customers gravitating towards new industry participants using advanced technologies to launch innovative products and...
22 Sep 2016  |  Europe
Digital Solutions to Boost Production Efficiency from Crop and Livestock Cultivation through Distribution and Retail
The key challenges for agricultural suppliers are to match their food production with fluctuating demand and to comply with regulations that protect the food chain from contamination. Internet of Things (IoT) technologies help tackle market inefficiencies by monitoring conditions at every stage of production. Using sensors in combination with data...
20 Sep 2016  |  Europe
Venture Funding Activity and Acquisitions Exceeded $500 Million in H1 2016
With rapid technological advances in IoT, the number of connected devices is expected to be about 20 billion by 2020. This calls for an effective contribution from start-ups, as their lean structure is especially conducive for speedy development and growth. However, other ecosystem participants such as large tech companies and venture capitalists (...
13 Sep 2016  |  Europe
Modern Defense for the BYOD Environment
Mobile security has been largely ignored as something that can be addressed with EMM, MAM, and mobile AV solutions. However, mobile malware and well-crafted mobile configuration profiles can evade these solutions without rooting or jailbreaking the phone. Smartphone and tablet users are line-of-business workers and do not understand the risks of us...
09 Sep 2016  |  Europe
Snapshot of End Users’ Investment Attitudes to Technology Trends
This research service aims to provide a snapshot of a small number of end users' investment attitudes towards Big Data & Analytics (BDA) technologies in order to illustrate enterprises' views on using data as an enabler for digital transformation. The study reveals that although the market is nascent, it has a surprising open-mindedness towards tra...
31 May 2016  |  Europe
Coordination Challenges and the Opportunity of Needs-driven Technology Deployment in Brussels, Oslo, and Manchester
Cities are increasingly seeing an opportunity to stimulate economic growth by opening up their substantial sources of data to digital services innovators. Differentiation, however, lies in the foundations they set in terms of data strategy, governance structures, and partnerships. Second wave cities and towns lack comprehensive funding for projects...