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16 Feb 2017  |  South Asia, Middle East & North Africa

India Hosted/Cloud Contact Center Market Update

Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow

Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

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