For over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...

Software and cloud-centric solutions have driven the video conferencing industry to morph significantly. Companies that have innovated at a fast pace are growing while others are becoming less and less relevant. As video conferencing becomes an integral part of the digital transformation strategy, the user demand continues to expand. In 2017, unit ...

Apple has continued to flourish in with smartphones, tablets, mac computers and a multitude of accessories in a very competitive environment. Much of the company's success can be attributed to its ongoing development of products, and their focus on the overall user experience. While many of Apple's competitors have looked at a more open ecosystem...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...

In 2016 and 2017, the economic crisis and political instability severely affected our forecasts. Throughout 2018, the basic interest rate is expected to continue declining and forecasts of agribusiness crops have positive GDP expectations. Inflation and interest rates in decline will enable the return of foreign investments. As the payback period...

This study analyzes the smart city market and discusses various areas of opportunity for Internet of Things (IoT) vendors. Research Scope · The study covers IoT-enabled smart city solutions that are designed to boost operational efficiency and effectiveness while also improving overall quality of life in a city. · The focus is on the US market....

Biometric identification and authentication is well positioned to complement and potentially replace existing traditional verification processes such as those using pins and passwords, security questions, and even personal identity verification. The role of biometrics is becoming more important now that the industry is heading towards becoming mobi...

On January 3rd, 2017, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface to form an entity with a market value estimated at $500 million (representing a multiple of current revenues). The new entity’s legal name will be StarBlue; however, the two companies will continue to operate under their original brands in...

Data Centers industry is more than 20 years old and over the years data center has become complex to operate. It has become quite challenging for data center operators to run their data center efficiently. The whole Asia Pacific is getting on the bandwagon of getting digitized and local governments have introduced many initiatives that would accele...