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19 Dec 2013  |  Global

Global RollupContact Center Systems Markets

Analytics Leads the Way for Growth in a Mature Market

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

USD 10,000.00

USD 7,500.00 save 25 %

28 Nov 2013  |  Asia Pacific

Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012

Growing Demand for Professional Security Services Drives the Market

The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...

USD 16,000.00

USD 12,000.00 save 25 %

28 Oct 2013  |  Asia Pacific

Asia-Pacific Secure Content Management Market CY2012

Stable Growth is Anticipated in the email and Web Security Segments

The Asia-Pacific Secure Content Management (SCM) market continued to perform well during 2012, posting a healthy YoY growth of 13.7 percent, despite economic uncertainties posting negative impact on regional enterprises. The spending sentiment on email and Web security technologies remained high across enterprises, and it is set to continue in the ...

USD 17,500.00

USD 13,125.00 save 25 %

23 Sep 2013  |  Latin America

Latin American Contact Center Systems Market 2013

Mexican Market and Analytics Excel Despite a Challenging Year

This study analyzes the contact center systems market of the Latin America region in 2013. The forecast period is 20132019, with 2012 as the base year. Market drivers, restraints, and trends are presented within this work. Frost & Sullivans investigation also includes a competitive analysis and market share discussions of the main industry compan...

USD 10,000.00

USD 7,500.00 save 25 %

10 Apr 2013  |  Asia Pacific

Asia-Pacific Distributed Denial of Service (DDoS) Protection Market

Growing High-profile Attacks Drive the Market

The distributed denial of service (DDoS) protection market continued to gain growing awareness among enterprises and service providers in Asia-Pacific, as it recorded a healthy 25.2 percent growth rate in 2011 on a year-on-year (YoY) basis. As increasing publicized attacks on governments and high-profile organizations such as Google, eBay, and Amaz...

USD 13,560.00

USD 10,170.00 save 25 %

21 Mar 2013  |  Global

Managed Services Market in the GCC

Market Prediction for the Six Gulf States

This study provides an overview of the managed services market in the Gulf Coorporation Council (GCC) countries. It focuses on the various market segments such as infrastructure management, data centre hosting, network security, and DR & BCs. It looks at the main challenges, drivers and restraints faced in individual markets and the GCC market as a...

USD 15,000.00

USD 11,250.00 save 25 %

18 Feb 2013  |  North America

The Impact of Social Media within the Internal Corporate Environment

Use of Companies' Own Social Media Tools is Growing

This research service examines the use of social media in the U.S. corporate environment based on a survey conducted in 2012. Individuals use social media on a personal level more than as a part of the workplace, but enterprises are increasingly using social media as they begin to understand the benefits. While external use of social media is more ...

USD 10,000.00

USD 7,500.00 save 25 %

08 Feb 2013  |  Global

Global Smart Card Forecaster - Core Industry Shipment/ Revenue Outlook

Smart Card Unit Shipment Growth will Slow Down to Single-digit Rates by 2014

Smart card vendors continue to move from provisioning of physical cards to the delivery of smart card-related software and services. The commoditization of physical smart cards and the progressive digitalization of services have forced smart card vendors to re-think their strategies and focus on the services side of their business. Frost & Sullivan...

USD 15,000.00

USD 11,250.00 save 25 %

29 Jan 2013  |  Latin America

Analysis of the Colombian and Peruvian Contact Center Outsourcing Services Markets

The CRM development of Colombia and Peru

The Colombian and Peruvian contact center markets witnessed strong development in 2012. Despite growth slightly decelerating from 2011, positive investment atmosphere surrounding the Colombian and Peruvian market when looking to the future persists. The key driver for this increase is the expected organic growth of major companies within the in...

USD 10,000.00

USD 7,500.00 save 25 %

9 Item(s)