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28 Jan 2019  |  North America

North American Workforce Engagement Management (WEM) Market View for Customer Care, 2019

Going Beyond Salaries and Surveys to Improve Cross Organizational Business Outcomes

The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing are a few examples of maturing technologies that are impacting this transformational movement. This t...

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24 Jan 2019  |  North America

North American Robotic Process Automation Market View for Customer Care, 2019

Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation

The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...

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22 Jan 2019  |  North America

Global Commercial Aircraft Auxiliary Power Unit (APU) Market, 2018

Two Large Companies Dominate the Market; Disruption Looms with a New Joint Venture

Auxiliary power units (APUs) are no longer an option on commercial aircraft like they were a few decades ago - they have become a standard. APUs' on-the-ground services include the provision of pneumatic power and electrical energy. A/C pack operation, the powering of self-contained generators within a craft, and emergency system activation - APUs ...

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11 Jan 2019  |  South Asia, Middle East & North Africa

Middle East Mobile Payments Market

Innovation is Driving the Adoption of Cashless Payments in GCC Countries

Recent innovations in advanced information and communication technologies have enabled the digital transformation of financial services. As one of the fastest growing mobile network markets in the world, the Middle East represents an attractive opportunity for mobile-backed financial services solutions. The Gulf Cooperation Council (GCC) region has...

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08 Jan 2019  |  North America

Upstream Oil & Gas Start-Up Tracker—Issue 7

Start-up Companies Driving Upstream Oil & Gas Innovation

The upstream oil and gas industry is increasingly focused on cutting costs and improving recovery rates through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the upstream industry identify solution providers with specific solutions to industry challenges. The Start-Up Tracker provides a ri...

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31 Dec 2018  |  Global

Global Airline Benchmarking, 2008–2017

Industry Experiencing an Extended Period of Growth and Profitability with Relatively Inexpensive Fuel Costs

Airlines are exploring new ways to increase their ancillary revenues and remain profitable. Analytics and digital programs that optimize inefficiencies are increasingly being trailed and implemented to attract customers and improve KPIs.--BEGIN PROMO--

Research Scope

This research service focuses on the competitive profil...

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Showing 1-10 of 4252