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This weeks SPIE report analyzes another example of how regional and even local businesses, as well as national corporations, are finding a cost-effective way to access Big Data in support of day-to-day business needs and decision making. The report also analyzes the potential pitfalls of such an approach; and what businesses and providers alike ne...

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In this years look forward, Stratecast provides a view of likely developments in the multiple dimensions in the communication space. The very complex interplay of the economy, consumer perceptions and technology ultimately make such an exercise more of an art than a science. Nevertheless, as the reader will discover, Stratecasts predictions for 2...

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16 Dec 2013  |  Global

Payment Privacy Protection - Global Security Implications

Securing Identification During the Payment Process

Payment fraud continued to increase across Europe in 2012. France and the United Kingdom were the most notable market regions targeted. The increase of smartphones and tablets has changed the way people use professional and personal communication devices. During the payment process, risks are high, especially during a card not present (CNP) payment...

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13 Dec 2013  |  North America

Driving to Root Cause Vulnerability Remediation

 

Application vulnerabilities are a recognized, pervasive, and significant security concern. As discussed in this SPIE, involvement in secure software development by security professionals pales relative to their level of concern over application vulnerabilities. Additionally, form and function priorities for application developers keep secure softw...

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13 Dec 2013  |  Latin America

Latin American Telco Cloud Computing Profile

Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy

Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

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10 Dec 2013  |  Global

Hosted Unified Communications (UC) Market in IndiaFiscal Year 2013

Telecom Policy Change is Expected to Bring Adoption Gains

Unified communications (UC) technologies adoption in India is set to change with adjustments in India's telecom policy. The segments of the market researched and covered in this market insight are hosted services for audio, video, Web conferencing, call center, email, and voice. The market verticals covered include government; Internet technology (...

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06 Dec 2013  |  North America

Beyond SOHO: The Future of Work

 

This report will look at the future of professional work. It will discuss the real reason that professionals work at all, and it will examine some of the transformational technologies that are, even now, being introduced into the workplace: technologies that will transform work, simplify lives, and meld personal and professional time into a continu...

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05 Dec 2013  |  North America

Nudging the Network toward Self-optimization

 

This report will examine the various forms SON might take, as well as CSPs concerns and drivers for SON. It will also cover some of the approaches appearing in the market today; and, finally, offer Stratecasts analysis on where SON is headed.

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03 Dec 2013  |  North America

The Rise of Cloud-based Omni-Channel Customer Contact

Companies are Moving to Serve Customers Anytime, Anywhere Including Inside Stores

Todays customers expect companies to provide a consistent and high quality Customer Experience, regardless of channel, including walk-in retail. Omni-channel strategies that integrate the Web, contact center, and retail channels (and subject matter experts), are becoming increasingly prominent in pursuit of a quality Customer Experience. The di...

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