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17 Dec 2014  |  South Asia, Middle East & North Africa

Omnichannel Customer Interaction Solutions in India

Seamless Interactive Experience Leading to Customer Retention

Maintaining global competitiveness is a complex pursuit for enterprises across industry verticals. Intensifying competition in the business-to-consumer space, with decreasing customer loyalty and higher customer expectations, is proving to be a challenge for product and service providers. This market insight examines the emerging trends in the omni...

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16 Dec 2014  |  South Asia, Middle East & North Africa

Web Conferencing Services Market in India Half Yearly Update (H1 2014)

Web Conferencing Continues to Witness Growth in India

This market insight is an update for the Indian Web conferencing market in the first half of 2014. The market is moving towards higher adoption of software as a service (SaaS) solutions, and this research analyzes market trends, vendor performance, and market splits for India. The market segment covered in this study is Web conferencing services, w...

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03 Dec 2014  |  South Asia, Middle East & North Africa

Indian Security Market Assessment

Infrastructure and Security Evolve to Meet Citizens' Needs

India was one of the most dynamic countries in the early 2000s; however, economic development has become stunted in recent years, especially compared with other BRIC nationsespecially China and Brazil. Because both domestic and international threats have been factors in the past, deployment of security technologies and complete solutions with infr...

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03 Dec 2014  |  South Asia, Middle East & North Africa

Cloud Telephony Services in India

Customer Engagement and Experience with Cloud Telephony

The cloud telephony services market in India has grown immensely over the last few years. However, the market is still at a nascent stage, with most participants providing the lower range of offerings such as outbound dialers or bulk SMS broadcasting. More sophisticated market participants offer Application Programming Interfaces (APIs) and analyti...

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20 Nov 2014  |  South Asia, Middle East & North Africa

Industrial Water and Wastewater Treatment in India

The Demand for Efficiency and Sustainability is Creating Opportunities for Water Industry

Increasing economic activities, infrastructure growth, and declining water quantity and quality are driving the demand for water and wastewater treatment systems in the industrial sector. Increasing globalization is affecting the quality of water being used in the process industries and encouraging adherence to wastewater disposal regulations. Thes...

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27 Oct 2014  |  South Asia, Middle East & North Africa

Indian Third-Party Managed Services Market 2014

The IaaS Ecosystem and its Transformational Impact on Enterprises

The study provides comprehensive insights into the Infrastructure as a Service (IaaS) market in India. The base year of the study is FY 2014 and the forecast period is till FY 2019. The report also includes an analysis of IaaS market size, IaaS competitor ecosystem, end-user insights, key technological trends, and a roadmap for the future. The rese...

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01 Oct 2014  |  South Asia, Middle East & North Africa

Potential of Low-Bandwidth VPN Services Market in India

SME Boom in India Drives the Market

The study provides an insight into an emerging product segment within the VPN space classified as low-bandwidth VPN services. MPLS VPN is one of the largest revenue generating products in the Indian enterprise telecom space and, in a bid to target specific segments such as the SME in the Indian market, the market participants have come out with inn...

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18 Sep 2014  |  South Asia, Middle East & North Africa

Maturing of Indias PoS Terminal Market

Increasing Card-based Transactions Drive Growth

As Indians were more accustomed to carrying out card-less payments, the move towards debit, credit, gift or food cards for carrying out different types of transactions has seen the growth of Point of Sale (POS) terminals in India. The countrys banking sector has been instrumental in the growth of the POS market. Banks are issuing debit cards to all...

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12 Sep 2014  |  South Asia, Middle East & North Africa

Regulations for the Indian Broadcasting Industry

Guidelines and Regulations Regarding FDI and Digital Addressable System Critical for the Growth of Television Services in India

This market insight provides an overview of the broadcast ecosystem in India, and the important rules and regulations prescribed by the government. It also includes the list of important industry associations, media networks, leading cable multisystem operators, DTH operators, and IPTV providers. This insight serves as a reference guide for interna...

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09 Sep 2014  |  South Asia, Middle East & North Africa

Enterprise VoIPFuture Potential of the Indian Market for Managed VoIP Solutions

Moving to an IP Platform of Services can be Seen as Another Wave in Convergent Communications

The study provides comprehensive insights into the VoIP market of India. The base year of the study is FY 2014 and the forecasted period is until FY 2020. A detailed analysis of the VoIP market in terms of minutes, revenue growth, market drivers, challenges, key trends, and their effect during the study period are discussed. Also included are the p...

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