The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...

17 Dec 2015  |  Asia Pacific

Analysis of the Asia-Pacific Managed Security Services Market

Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities

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An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...

23 Nov 2015  |  Asia Pacific

Asia-Pacific Industrial Control Systems Security Market

Increased Threats Towards Critical Infrastructure Driving Demand for Better Security

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The study analyzes the Asia-Pacific industrial control systems (ICS) security market. In the 2010s, there were notable targeted attacks such as Stuxnet that attacked centrifuges, followed by a slew of attacks with code names such as Aurora, Flame, and Havex, discovered by various security vendors’ threat research and intelligence centers. The dri...

16 Sep 2015  |  Asia Pacific

Analysis of the Asia-Pacific Contact Center Applications Market

Omni-channel Integration Consolidates Communication Platforms

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Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications market across 14 countries in Asia-Pacific based on 8 application segments: ACD, CTI, IVR, outbound systems, call monitoring, WFM, speech technology, and multimedia systems. It presents the market sizing...

24 Jul 2015  |  Asia Pacific

Analysis of the Asia-Pacific Secure Content Management (SCM) Market

Growing Concerns about Advanced Threats through E-mail and Web Gateways Drive the Adoption of SCM Solutions

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The Asia-Pacific secure content management (SCM) market comprises e-mail security and Web security. As enterprises continue to spend on security technologies to protect their employees from spamming and phishing e-mails and un-desired and malicious Web URLs, to enhance productivity at the workplace and defend against advanced threats passing throug...

The research service exhibits visionary thinking by identifying and analyzing one of the significant Mega Trends: Future of Infrastructure. "Smart" as a value proposition has been increasingly replacing green concepts, with innumerable smart innovations in the infrastructure space. This study highlights examples of projects, companies, and technolo...

25 Jun 2015  |  Asia Pacific

Asia-Pacific Advanced Persistent Threat (APT) Solutions Market

The Fight Against Zero-day Attacks is Driving Adoption in Critical Industries

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This study analyzes the advanced persistent threat (APT) solutions market in Asia-Pacific and addresses the security technologies used to mitigate advanced malware exploiting zero-day vulnerabilities in an operating system or application. The market is in the nascent growth stage and is highly fragmented, with many vendors offering various solution...

15 May 2015  |  Asia Pacific

Asia-Pacific Web Application Firewall Market

Increasing Attacks on the Application Layer are Driving the Market

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The Asia-Pacific (APAC) Web Application Firewall (WAF) market grew 34.0% from 2013, reaching a total market size of $155.9 million in 2014. The strong growth momentum was driven by increasing reliance on Web applications to cater to the rise in eCommerce and Internet banking activities over the past few years. The popularity of these activities has...

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting are provided for Asia-Pacific, in terms of seats and revenue. The competitive landscape is examined at the vendor level and at the service provider level. Regional analyses and forecasting are presented for ...