Search results for '**' (29 products)
20 Apr 2021  |  Global
Technologies Poised to Transform the Future of Organizations
For more than a decade, Frost & Sullivans Emerging Technology experts have provided specific answers to critical questions, guiding organizations through the Top 50 Emerging Technologies Platform. The team has lived technology discovery for decades and understands the science, the technology, and the details. Cutting-edge intelligence on the 50 mos...
22 Jul 2019  |  Asia Pacific
Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth
The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...
21 Jun 2019  |  Asia Pacific
Regulatory Enforcement and a Wave of New Cyber Security Related Laws Continue to Drive Market Growth in the Region
The Asia-Pacific network security market maintained steady growth momentum with a YoY growth of 15.1% in 2018. Firewall segment remained the largest revenue contributor with a double-digit YoY strong growth.IDS/IPS segment experienced a slower growth due to the decrease demand of siloed security products in the region. In terms of market share, Gre...
20 May 2019  |  Asia Pacific
Lack of In-house Cybersecurity Skills Drives MSS Adoption
Enterprises are looking to enhance their security posture through MSS solutions because of the expanding threat landscape, growing incidents of ransomware, increased adoption of IoT devices, and migration to the cloud. The increasing adoption of IoT devices has made the security landscape even more complex, and organizations need to deal with secur...
02 May 2019  |  Asia Pacific
Well-recognized Benefits and Emerging Technology Trends Will Fuel Interest Across Sectors
While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...
03 Jan 2017  |  Asia Pacific
Is the On-premise Telephony Market Making a Come Back?
The Asia-Pacific enterprise telephony market is estimated to grow from $1,976.0 million in 2015 to $2,103.2 million in 2022. This study analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and key customer wins. The market is segmented into private branch exchange (PBX), key telephone system (K...
USD 9,750.00 save 25 %
17 Dec 2015  |  Asia Pacific
Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities
An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...
USD 12,000.00 save 25 %
18 Feb 2015  |  Asia Pacific
Increasing Concerns Over Advanced Threats Driving Demand for Security Services
The managed security service model continued to gain greater preference across countries in Asia-Pacific during 2013 as it recorded a steady growth of 10.5% on a year-on-year basis. The market saw greater adoption of cloud-based security services, while traditional device and infrastructure monitoring services remained the primary options for organ...
USD 12,000.00 save 25 %
23 Dec 2014  |  North America
The Current and Future Retail and Consumer Vertical
This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...
USD 9,375.00 save 25 %
15 Oct 2014  |  North America
The Current and Future Government and Education Vertical
This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video are expected to increase over the next 2 years, but LiveAgent voice and email will likely decline. Ce...
USD 9,375.00 save 25 %