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11 Sep 2014  |  Asia Pacific

Digital Media Overview of Indonesia, Japan, Malaysia, South Korea and Singapore

Japan and South Korea highly mature; while Singapore, Malaysia and Indonesia present opportunities in varying degrees

With the Information and Communications Technologies (ICT) sector reaching maturity in Europe & U.S., vendors for media and entertainment digital solutions are exploring opportunities in other geographies.The insight presents an overview of the South East Asian digital media market and identifies countries with considerable growth potential. The in...

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13 Jun 2013  |  Asia Pacific

Analysis of Customer Relationship Management (CRM) on a Software as a Service (SaaS) Model in India

The SMB Segment Drives Rising Penetration Levels

In India, high information technology (IT) adoption rates for small- and medium-sized businesses (SMBs) will only occur when vendors meet the specific budgeting and set-up needs of these clients. This market insight discusses trends in the Indian customer relationship management (CRM) on a software as a service (SaaS) market, with a particular focu...

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03 Oct 2013  |  Asia Pacific

Analyst Views on Check Point Experience (CPX) 2013, Sydney

Opportunities and Challenges for Check Point in the Security Market

Check Point Software Technologies held its annual Check Point Experience 2013 Summit in Sydney, Australia on the 6th and 7th of August, 2013. By announcing a slew of security solutions and services, Check Point continued to show its strong ambition in leading the security market. It is believed the vendor is able to tap some new segments in the sec...

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11 Jun 2013  |  Asia Pacific

Contact Center Analytics in Asia-Pacific

Analytics Empowers Contact Centers' Transformation

This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across ...

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31 Jan 2013  |  Asia Pacific

Social Media as a Contact Channel in Asia-Pacific

Social Media in Customer Service in Asia-Pacific

Social media is rapidly emerging as the next big frontier for customer engagement and interaction. Millions of customer interactions take place everyday on social media sites such as Facebook, Twitter, and YouTube, besides other customer support forums and online communities. Therefore, it has become imperative for companies to possess a sound soci...

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13 Jun 2018  |  Asia Pacific

Asia-Pacific Cyber Security Trends into 2019

Top 8 Asia-Pacific Cyber Security Trends

This research service covers the highlights of top 8 Asia-Pacific Cyber Security Trends, delivered by Frost & Sullivan Asia-Pacific Cyber Security Research Team. This deliverable also includes the strategic imperatives for growth opportunities. The top 8 Asia-Pacific Cyber Security Trends include: • IoT botnets exploitation to intensify with 2 o...

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16 Jul 2018  |  Asia Pacific

Global Blockchain Applications, 2018

Blockchain has Evolved beyond Cryptocurrency Applications and is Finding its Way into Other Industry Applications

Blockchain has been receiving much attention over the past two years. It was originally considered as synonymous with Bitcoin and cryptocurrencies. However, with time, the technology has started to find its way into many other applications. The future of Blockchain is one of growth and adoption in multiple domains. This study seeks to provide an ov...

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26 Jul 2018  |  Asia Pacific

Asia-Pacific Network Security Market Q1 2018 Tracker

Regulatory Compliance Requirements and Emerging Risks Continue to Drive Market Growth in the Region

The Asia-Pacific network security market maintained a healthy growth momentum, recorded a YoY growth of 15.9% in Q1 2018. The YoY growth of first quarter was slightly slower as compared to the previous fourth quarter which was 19.1% YoY. The implementation and enforcement of regulatory requirements be it Cyber Security Law in China, Cyber Security ...

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17 Aug 2018  |  Asia Pacific

Innovative Use Cases of IoT in the Transport and Logistics Sector

Revenue Generating Business Models

While the level of interest in the Internet of Things (IoT) has been on the rise among enterprises on a global scale in the transport and logistics sector, many of them face challenges in defining use cases that enable them to generate new sources of revenue. There is a need to gain new capabilities in terms of domain expertise and technical know-h...

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