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23 Dec 2021  |  Asia Pacific
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
15 Dec 2021  |  Asia Pacific
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
17 Nov 2021  |  Asia Pacific
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
06 Jul 2021  |  Asia Pacific
Stronger Demand for Integrated Security Appliances Continues to Drive Refreshment and Replacement Activities
The overall APAC network security market is expected to grow at a CAGR 7.4% from 2020 to 2025. The network firewall segment will continue to be the driving force for the overall NWS market in the years to come, with a solid CAGR of 7.7% from 2020 to 2025. Stronger demand for secure SD-WAN and secure cloud edge services solutions is becoming a new d...
16 Jun 2021  |  Global
An Exhaustive Database Providing Growth Pipeline for Satellite, Component and Satellite System Manufacturers Consisting of Forecast for 44 Components, 12 Subsystems and Total Satellite Manufacturing Markets Until 2030
The high demand for satellite manufacturing is the direct result of the increase in the number of satellite launches and increase in number of planned constellations. This has resulted in Serial production of satellites. The overall growth in the satellite manufacturing market has spurred the demand for satellite subsystem and component manufactur...
14 Jun 2021  |  Global
An Exhaustive Database Providing Growth Pipeline for Launch Service Providers
Successfully launched and operational small satellite constellations have established proof of concept and new business models in the space ecosystem. This has attracted multiple stakeholders to enter the industry specifically the non-space crowd to address challenges across multiple use-cases to address cross industry geospatial intelligence, IoT ...
17 Feb 2021  |  Asia Pacific
Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026
COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments
This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...
21 Dec 2020  |  Global
A Consolidated Database of Launched Satellites and Satellite Launch Services Demand Forecast Until 2040 with Interactive Output
Small satellite constellations that were successfully launched and are now operational have established proof of concept and new business models for the space ecosystem. These developments have made the industry attractive to several stakeholders, specifically the non-space crowd; they are keen to address challenges across use cases, particularly...
16 Dec 2020  |  Asia Pacific
Growing Adoption of Digital Channels Powering Asia-Pacific Customer Experience Outsourcing Services Market, Forecast to 2026
Focus on Lower Costs, Business Resiliency, and Deeper Customer Engagement will Ensure Transformational Growth
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
30 Nov 2020  |  Asia Pacific
Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026
Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market
This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...