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27 Aug 2014  |  Europe

Kiosks Enable Retail Healthcare

 

 

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22 Aug 2014  |  North America

Putting Big Data to Work for Big Telecom

 

This Stratecast SPIE report outlines specific CSP areas of need that Big Data is best equipped to address, and analyzes examples of how CSPs are beginning to reap the benefits of an integrated Big Data and analytics strategy.

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21 Aug 2014  |  South Asia, Middle East & North Africa

Indian Analytics Software Products

Exponentially Increasing Volumes of Enterprise Data Create Opportunity for Niche Analytics Products

As data multiplies, the need for enterprises, irrespective of industry vertical or operation scale, also grows. Organizations are embracing analytics solutions and investing time and money to adopt a holistic approach to business and data analysis. As business analytics expands in the global economy, the market for analytics software will continue ...

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20 Aug 2014  |  Latin America

Virtual Agents in the Latin American Market

Companies Win 3 WaysOperational Costs Drop, Productivity Rises, and Customer Interaction Improves

The development of new, diverse channels such as the interactive voice response (IVR), social media, chat, and short message service (SMS) has driven customers to demand more qualified, personalized services, which has led to a greater adoption of virtual agent (VA) applications. Furthermore, specifically in Brazil, the increase in purchase power h...

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19 Aug 2014  |  Latin America

Work at Home Agents (WAHA) in the Latin American Market

Increased Productivity and Cost Reduction Attract Companies to this Growing Trend

Remote work has not yet been largely adopted in Latin America, especially due to the lack of specific legislation regarding this work modality and its use of information and communication technologies (ICTs). However, important companies in the region from different industry verticals have implemented the home-office model, partially or full-time, ...

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15 Aug 2014  |  North America

Orchestrating Change at the Network Edge

 

One area of operations for which new solutions have remained vague is management and orchestration. This operational question mark is the main focus in this weeks SPIE.

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This report explores some reasons why in a 21st Century first-world economy cities may be losing their relevance. Quite possibly, the metropolitan disaster stories, such as Detroit, may actually be a harbinger of things to come; and may not be quite the disaster that many people assume. This discussion will be of interest to telecommunication servi...

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Showing 41-50 of 133