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05 Feb 2019  |  Africa

Cloud Market in West Africa, 2018–2019

Appropriate Communication Infrastructure Development and Consumer Legislations Central to Growth in Cloud Services

The study provides information about the cloud market in West Africa. Ghana and Nigeria are the countries that have been analyzed in great detail. According to Frost & Sullivan, the cloud services market in West Africa is in the early stages of development, with international brands dominating the supply side. Local ICT providers are positioning th...

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13 Nov 2018  |  Africa

African B2C eCommerce Growth Opportunities, Forecast to 2020

Omni Channel Integration Central to Developing a Successful eCommerce Model

This research study provides an analysis of the African Business to Consumer (B2C) eCommerce market. The stakeholder scope includes B2C companies; geographic scope includes key African countries such as Egypt, Kenya, Nigeria and South Africa; and product category scope includes a number of segments such as books, electronics, fashion, household app...

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06 Dec 2017  |  Africa

South African BPO Market, 2017

A Global Perspective on What Companies Need to Know to Survive in a Digital World

Digital transformation is a journey, but one that companies need to embark on if they are to survive not just the onslaught of traditional competition, but new market entrants. It is also a necessary component in keeping pace with the rapidly changing consumer base. South Africa’s customer service delivery is predominantly dominated by the BPO ma...

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05 Dec 2017  |  Africa

South Africa ICT Enterprise Spend in Oil and Gas Sector, Forecast to 2019

Emerging Trends such as ERP Software, Cloud Technology and Enterprise Collaboration Software Will Shape the Oil and Gas Sector by 2019

The focus of this research service is to understand the key areas of IT spend within the oil and gas sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the oil and gas industry; provide ins...

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29 Nov 2017  |  Africa

African Artificial Intelligence (AI) Market, 2016

Chatbots Central to Developing an Intelligently Automated Service Delivery Model

This study provides an analysis of the African Artificial Intelligence (AI) market. The stakeholder scope includes international technology corporations and African start-ups; technology scope includes computer vision, deep learning, machine learning, natural language processing, neural networks, predictive analytics, and robotics; and the end-user...

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11 Oct 2017  |  Africa

African Oil & Gas Industry Digital Transformation, 2016

Understanding Digital Transformation in the Context of Africa's Oil & Gas Industry

Data acquisition (DAQ) systems are growing exponentially in complexity due to technology convergence and the advent of the Internet of Things (IoT). In addition, the technical engineering deficit in organizations across industries is growing. Comprehensive DAQ systems and innovative software solutions and services will be in high demand by engineer...

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21 Sep 2017  |  Africa

South Africa ICT Enterprise Spend in Healthcare, Forecast to 2019

Streamlining and Simplifying IT Solutions across the Healthcare Value Chain is the Core Focus that will be Shaping the Healthcare Sector by 2019

The focus of this research is to understand the key areas of IT spend within the healthcare sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the healthcare industry; provide insights into...

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18 Sep 2017  |  Africa

ICT Enterprise Spend in Mining, South Africa, Forecast to 2019

Emerging Trends such as Cloud Based Services, Cellular Connectivity and Industry Specific Technologies Expected to the Shape the Mining Sector by 2019

The focus of this research is to understand the key areas of IT spend within the mining sector in South Africa with the objective of highlighting key areas of opportunities for the IT Service providers. The objective is to provide an overview of South Africa’s Macro- environment and its impact on the mining industry, provide insights into the Min...

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07 Aug 2017  |  Africa

ICT Enterprise Spend in Banking and Financial Services, South Africa, Forecast to 2019

Emerging Trends such as Branch of the Future, Omni-Channel Engagement, Mobile Banking, and Big Data Analytics to Shape the Banking and Financial Secto

The focus of this insight is to understand the key areas of IT spend within the banking and financial services (BFS) sector in South Africa with the aim of highlighting chief areas of opportunities for the IT service providers. The objectives are to provide an overview of South Africa’s macro-environment and its impact on the BFS industry; offer ...

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31 Jul 2017  |  Africa

Digital Transformation of Telecommunications Operators in South Africa, 2016

Aggressive Service Diversification, Strategic Consolidation, and Organizational Restructuring are Central to Operators becoming End-to-end Digital Ser

This study provides an analysis of the digital transformation of the South African telecommunications operators. The service provider scope includes mobile network operators (MNOs), fixed-line operators, and mobile virtual network operators (MVNOs) and end-user scope includes consumers, small and medium enterprises (SMEs), and large enterprises. T...

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Showing 1-10 of 38