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25 Jan 2017  |  Global
Differentiating through Multichannel Capabilities and Value-add Technology Services
Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific ...
10 May 2017  |  North America
Technicians Shifting to Digital Platforms
The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technici...
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10 Feb 2017  |  Asia Pacific
Asia-Pacific Hosted Telephony and Unified Communications and Collaboration (UCC) Services Providers, 2016
The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...
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16 Feb 2017  |  Asia Pacific
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility, and Scalability Continue to Grow
This study aims to analyse and forecast the Asia-Pacific (APAC) Hosted / Cloud contact centre market outlook for 2014-2022. Research Overview: Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenar...
28 Feb 2017  |  Asia Pacific
Growing Demand for Advanced Detection and Remediation Driving the Market
Scope of the Study This research study provides an analysis of the Asia-Pacific Managed Security Services (MSS) market. Scope: Managed Security Services. Segmented into hosted security services and CPE-based management/monitoring services. Geographic scope: Asia-Pacific End-user scope: Enterprise horizontals (large businesses and small and medi...
01 Apr 2017  |  Global
Multi-billion dollar technologies ready to energize industries and transform our world
The Top 50 Emerging Technologies research is a comprehensive analysis of the most disruptive technologies that will impact multiple industries, applications, and regions. This extraordinary and comprehensive research will deliver strategic guidance and actionable ideas on the hottest technologies that pack maximum potential to fuel global innovatio...
27 Mar 2017  |  Asia Pacific
Growth Opportunities to Secure the Digital Transformation Journey of Critical Infrastructures
The Asia-Pacific Industrial Control Systems (ICS) Security market with estimated revenue of $380.4 million will reach $1.63 billion by 2020 at a cumulative annual growth rate of 47.2%. In a research service conducted to find exposed ICS devices currently connected in Asia-Pacific, there were 6,797 devices detected based on ICS networking protocols,...
02 May 2017  |  Asia Pacific
Escalation of Sophisticated Attacks on Web Applications Driving Market Growth
The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, I...
10 Mar 2017  |  Asia Pacific
Strong Uptake of Managed Cloud Services Bundled with Value-added Offerings Unlocks Growth Opportunities for Service Providers
The demand for managed cloud and professional services has been increasing, especially in countries with a mature cloud landscape such as Japan. This arises due to complex Big Data and workloads such as enterprise resource planning (ERP) being increasingly migrated to cloud platforms. The expansion of open source technologies, as well as advances i...
28 Jun 2017  |  Asia Pacific
Government-led Initiatives Setting the Stage for Robust Growth in Security
The Asia-Pacific network security market recorded a revenue of $3.13 billion and a year-on-year (YoY) growth of 13.9% in 2016, performing better than the year earlier which saw a YoY growth rate of 9.8%. The growth was fueled by the strong performance of major countries such as China, Japan, Australia, and India and was also aided by the high growt...