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25 Jan 2017  |  Global

Indonesia's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Indonesian contact ...

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25 Jan 2017  |  Global

Japan's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Japanese contact ce...

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25 Jan 2017  |  Global

Malaysia's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Malaysian contact c...

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25 Jan 2017  |  Global

Singapore's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Singapore’s contact c...

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25 Jan 2017  |  Global

South Korea's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...

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25 Jan 2017  |  Global

Taiwan's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Taiwan’s contact cent...

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USD 1,500.00 save 25 %

25 Jan 2017  |  Global

Thailand's Contact Center Outsourcing Market Update

Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Thailand’s contact ce...

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08 Feb 2016  |  Asia Pacific

Asia-Pacific Network Security Market Tracker, Q2 2015

Cloud Access Security Requirements and Service Integration Steady the Market

The Asia-Pacific network security market grew 12.2% YoY in Q2 2015, and this growth is relevant to a saturated market that is holding on by providing ancillary services in an integrated mode as an addition to the rudimentary NWS backbone. Security services such as coordinated intelligence between end points and firewall, wireless firewall control, ...

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29 Jan 2016  |  Asia Pacific

Asia-Pacific Network Security Market Tracker, Q1 2015

Cloud, Virtualization and Technology and Business Convergence to Galvanize Market Growth

While the APAC network security market grew by 11.4% YoY, it declined by about 16.4% QoQ. This was a result of very strong Q4 performance last year. Overall, the security demand remained pretty high particularly from Service Provider and Government segments, showing a sturdy YoY growth. Technology and business convergence steps up the demand for se...

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25 Jan 2016  |  Asia Pacific

Asia-Pacific Network Security Market Tracker, Q3 2015

Rapidly Evolving Threat Landscape and Advanced Targeted Attacks Provide Growth Momentum

The Asia-Pacific network security market recorded a YoY growth of 12.0% in Q3 2015, with BFSI and Government segments exhibiting sturdy growth. Regulatory compliance and advanced targeted attacks continue to be the strongest drivers. In order to service a broader paradigm via an expanded security portfolio, vendors have performed well-calculated ac...

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Showing 31-40 of 42