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09 May 2018  |  Asia Pacific

Japanese Contact Center Applications Market, Forecast to 2023

More Advanced Applications were Deployed in Contact Centers

The Japanese contact center applications market grew by 1.6%, reporting a market revenue of $166.0 million in 2016. The market is forecast to grow at a CAGR of 2.5% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Ind...

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09 May 2018  |  Asia Pacific

Malaysian Contact Center Applications Market, Forecast to 2023

The Demand for Omnichannel is Changing the Solution Conversation

The contact center applications market in Malaysia grew by 5.2% in 2016, compared the declining trends the previous year. The market is forecasted with a CAGR of 1.5% from 2016 to 2023. This study is part of Asia Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indone...

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09 May 2018  |  Asia Pacific

New Zealand Contact Center Applications Market, Forecast to 2023

Focus on Resource Optimization and Customer Insights Became Mainstream

The New Zealand contact center applications market has been growing at a steady growth rate of 0.7% and was valued at $13.5 million in 2016. The market is forecast to grow at a CAGR of 0.8% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, Chi...

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09 May 2018  |  Asia Pacific

Philippine Contact Center Applications Market, Forecast to 2023

Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations

The Philippine contact center applications market is estimated to be worth $20.8 million, a moderate growth of 0.9% in 2016 following adecline of 5.1% in 2015. The market is forecast to see a CAGR of 5.1% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries...

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09 May 2018  |  Asia Pacific

Singaporean Contact Center Applications Market, Forecast to 2023

Adoption of WFM and Analytics Applications Will Bring Growth

The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...

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09 May 2018  |  Asia Pacific

South Korean Contact Center Applications Market, Forecast to 2023

Competition has Intensified

The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...

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09 May 2018  |  Asia Pacific

Taiwanese Contact Center Applications Market, Forecast to 2023

Price Sensitivity Remains Despite Overall Market Maturity

The Taiwanese contact center applications market size is estimated to shrink from $9.3 million in 2016 to $8.3 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.6%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indonesia, ...

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09 May 2018  |  Asia Pacific

Thai Contact Center Applications Market, Forecast to 2023

Uptake of Omnichannel Customer Interaction has Increased

The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

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09 May 2018  |  Asia Pacific

Vietnamese Contact Center Applications Market, Forecast to 2023

Still-developing IT Infrastructure Offers Plenty of Growth Opportunities

The Vietnamese contact center applications market size is estimated to grow from $4.0 million in 2016 to $5.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 5.1%. The research service covers the contact center applications market in Vietnam based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Respo...

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21 Nov 2018  |  Asia Pacific

Chinese Mobile Payments Services Market, Forecast to 2023

Payment Giants Setting Global Trends in Mobile Payments

The Chinese market for mobile payment offers not only market opportunities for solution providers intending to operate within the domestic market but also learning points for global mobile payment solution providers. China is a unique case study that can showcase to the world that cashless societies are becoming increasingly possible. Already, 40% ...

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Showing 21-30 of 441